# Facebook Groups Reviews **Vendor:** Meta Platforms, Inc **Category:** [Customer-to-Customer (C2C) Community Marketing Software](https://www.g2.com/categories/customer-to-customer-c2c-community-marketing) **Average Rating:** 4.3/5.0 **Total Reviews:** 667 ## About Facebook Groups Facebook Groups are dedicated spaces within the Facebook platform where users can connect, share, and collaborate around common interests, activities, or affiliations. These groups serve as virtual communities, enabling members to engage in discussions, share content, and organize events in a focused environment. Key Features and Functionality: - Privacy Settings: Groups can be set as public, private (visible), or private (hidden), allowing administrators to control membership visibility and access. - Content Sharing: Members can post text, photos, videos, and links, facilitating rich and diverse interactions. - Event Coordination: Groups offer tools to create and manage events, making it easier to organize gatherings or activities. - Buy and Sell Features: For Sale Groups provide functionalities for listing items, including adding descriptions, prices, and pickup/delivery details. Sellers can mark items as available or sold and maintain a catalog of previously sold items. - Shops in Groups: This feature allows groups to have a dedicated shop section where members can purchase merchandise related to the group's theme, such as apparel or accessories. - Product Recommendations: Members can seek and provide product recommendations within the group, enhancing the shopping experience through community insights. Primary Value and Solutions Provided: Facebook Groups address the need for community and connection by offering a platform where individuals can gather around shared interests or goals. They facilitate meaningful interactions, knowledge sharing, and support among members. For businesses and organizations, Groups serve as a tool to build brand communities, engage with customers, and even drive sales through integrated shopping features. By fostering a sense of belonging and providing specialized functionalities, Facebook Groups enhance user engagement and satisfaction within the broader social media landscape. ## Facebook Groups Reviews ### 1. Great way to build a community! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah M. | Director Of Marketing And Development, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2021 **What do you like best about Facebook Groups?** I love that I can continue to develop my online community, stay connected, and provide and allow feedback. Our online community continues to grow, and Facebook Groups continue to be a wonderful effective way to communicate with one another. **What do you dislike about Facebook Groups?** I'd like to be able to sort my conversations into groups so we can work on multiple tasks at one time. Conversations can get lost in the weeds at times. I seem to get a lot of spam messages that are trying to fish for my password, so that's frustrating. **Recommendations to others considering Facebook Groups:** What if you do nothing? Try it! You have nothing to lose and I feel strongly that you will like it and find it a useful tool. **What problems is Facebook Groups solving and how is that benefiting you?** Communication is key, I help run a group for a local theater company and Facebook Groups has played a big part on helping us organize and come together to work on projects in the community. ### 2. An Awesome Way to Catch Up With People **Rating:** 4.5/5.0 stars **Reviewed by:** Gaston D. | Mentor/Volunteer/Researcher/Creator, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Facebook Groups?** Being able to connect instantly with other locals is really great. I’ve used the groups for locals, my university activities, and different clubs. Compared to other platforms, it creates an immediate sense of verification and trust through the group setup. The pricing feels affordable, and it’s also nice to see a platform using AI and intelligence to keep improving the overall experience. **What do you dislike about Facebook Groups?** Depending on the group, crime is something you have to be wary of when you’re in a bigger city. Beyond the realism of pretty much any platform nowadays, the discussions and shared files are helpful when interacting with group members. **What problems is Facebook Groups solving and how is that benefiting you?** Being able to see what’s going on with local businesses and people in the area is great. Before, it was a bit difficult and not as fast. The onboarding process was relatively quick for me, and since I’ve had my profile for a long time now, it’s been fun to watch how far the platform has come and how widely it’s integrated over the years. Centralized navigation and pinning help a lot, and I can’t forget dark mode as well. The upscaling is also a plus, the push notifications are always on point, and the in-group search is fun to use when looking back through older convos. ### 3. Great for Connecting with People and Building Community **Rating:** 5.0/5.0 stars **Reviewed by:** Joanne P. | Communications manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Facebook Groups?** It lets me communicate with different people, or even connect around specific things I can’t easily find online, while also building a community at the same time. **What do you dislike about Facebook Groups?** Sometimes it’s hard to find specific groups. I also try to check whether the people in a group are actually active, and when they’re not, it doesn’t feel worthwhile to stay involved. I would love for Facebook to give some kind of notice about who is being active in a group so the group can remain active and there can be more engagement. **What problems is Facebook Groups solving and how is that benefiting you?** Quick answers to certain things that I probably wouldn’t have found by Googling or searching online, coming from people with real experience. ### 4. Facebook Groups Build a Strong Sense of Community **Rating:** 4.0/5.0 stars **Reviewed by:** Angelo C. | Economist| Jungian Psychotherapy Specialist | Multidisciplinary Content Creator | Applied AI Management Specialist, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Facebook Groups?** Facebook groups help bring people together around an idea, a place, or a trend. The main advantage is that they create a sense of community around the initiative and make it easier for people to connect with one another. **What do you dislike about Facebook Groups?** It’s hard to tell the difference between authentic and inauthentic people, and moderation takes effort as well. **What problems is Facebook Groups solving and how is that benefiting you?** The groups let me do territorial marketing by offering services that are genuinely useful to that community. ### 5. Very easy to use, and helpful in so many ways! Great for making connections **Rating:** 4.5/5.0 stars **Reviewed by:** Sheri F. | Preschool Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Facebook Groups?** It is effortless to rIt is an easy way to reach like-minded people, whether for work, social situations, or just having a question **What do you dislike about Facebook Groups?** Sometimes the topics stray from the intended target. **What problems is Facebook Groups solving and how is that benefiting you?** Selling unwanted items, which clears up space in my home, and brings in additional income is one. Asking questions for locals about hosting social engagements, or just gaining advice from people in similar circumstances. ### 6. Facebook Groups gave our community a home, but reach has limits **Rating:** 3.5/5.0 stars **Reviewed by:** Paul B. | Customer Experience Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Facebook Groups?** Running our Take Charge Community for Me And My Golf, I found Facebook Groups to be efficient and surprisingly powerful for building connections. With over 8,100 members, it was easy to engage, share updates, and support each other. The group features worked well for managing discussions and keeping everyone involved, and the overall reach made it simple to get messages out to a large audience quickly. **What do you dislike about Facebook Groups?** One challenge is that not everyone wants to use Facebook nowadays. I’ve noticed that some potential members are put off by the platform itself. Also, over the past few years, I’ve seen post reach and engagement decline, which makes it harder to connect with the whole group—even when the content feels relevant. **What problems is Facebook Groups solving and how is that benefiting you?** It let us gave our community a central place to gather, communicate, and share experiences. Managing events, conversations, and updates became far more efficient, and it’s helped us keep our members connected, even if not everyone loves being on Facebook. ### 7. Great for Selling, But Group Quality Varies **Rating:** 3.5/5.0 stars **Reviewed by:** Nicole A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Facebook Groups?** I really appreciate how Facebook Groups facilitate selling things quickly and effectively. The platform enables a rapid transition from seeking financial support to generating substantial income. I find that the setup process of Facebook Groups is impressively easy, allowing me to manage multiple groups effortlessly over the years. Additionally, the user-friendly nature of the platform enhances my ability to reach out and connect with others seamlessly, which is invaluable for both personal and business interactions. **What do you dislike about Facebook Groups?** I find that some Facebook Groups really don't meet my expectations, which can be frustrating. Additionally, dealing with certain group owners can be difficult, and I wish there were better leadership within some groups. It's important for there to be better administration or selection of group moderators or owners to improve the overall experience. **What problems is Facebook Groups solving and how is that benefiting you?** I use Facebook Groups to sell things faster and connect with people, enhancing my ability to generate income effectively. ### 8. The Easiest Way to Gather Like-Minded Prospects on Facebook **Rating:** 5.0/5.0 stars **Reviewed by:** Johnny W. | Founder and CEO, Professional Training & Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Facebook Groups?** Easiest way to corral a group of likeminded prospects - they're already on FB **What do you dislike about Facebook Groups?** There's nothing to improve - it's easy and simple. **What problems is Facebook Groups solving and how is that benefiting you?** creating a community of like minded prospects ### 9. Group for friends **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2021 **What do you like best about Facebook Groups?** I like to use to for making post for my private group of people **What do you dislike about Facebook Groups?** I don't like if admin takes time to approve the post and there is no reminder button **What problems is Facebook Groups solving and how is that benefiting you?** It’s great for private posting—I don’t have to give access to everyone in my world, and I can choose who gets to see what I share. ### 10. Great for Reaching Audiences, but Interface Can Be Overwhelming **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Facebook Groups?** Facebook Groups allows us to reach a large audience, to provide information, interact and ask for feedback. Facebook is a platform that is familiar to people and widely used. **What do you dislike about Facebook Groups?** You need to follow Facebook guidelines regarding content. The interface is quite busy and it can be difficult to find the tools you need. **What problems is Facebook Groups solving and how is that benefiting you?** While having a website is useful, using Facebook Groups allows us to reach out to our audience directly in a platform they already visit. ## Facebook Groups Discussions - [How Can Use Facebook group for live streaming?](https://www.g2.com/discussions/how-can-use-facebook-group-for-live-streaming) - 1 comment, 1 upvote - [What's the best way to get support from facebook?](https://www.g2.com/discussions/what-s-the-best-way-to-get-support-from-facebook) - 1 comment, 1 upvote - [can i use this for](https://www.g2.com/discussions/can-i-use-this-for-2576d678-d9ec-4023-8faa-017ff2c229cd) - 1 comment, 1 upvote - [my group disable plz not working showing](https://www.g2.com/discussions/51229-my-group-disable-plz-not-working-showing) - 1 comment, 1 upvote - [Are u like cute cat groups?](https://www.g2.com/discussions/44487-are-u-like-cute-cat-groups) - 1 comment, 1 upvote - [View Facebook Groups pricing details and edition comparison](https://www.g2.com/products/facebook-groups/reviews/facebook-groups-review-4260495?section=pricing&secure%5Bexpires_at%5D=2026-06-01+03%3A47%3A53+-0500&secure%5Bsession_id%5D=f07b3b82-e28c-4587-8664-45321d7070c3&secure%5Btoken%5D=40233dc423c3d3424d149828622b88b753f7a1df71b1e45363855da502ea9c3f&format=llm_user) ## Facebook Groups Integrations - [HeyGen](https://www.g2.com/products/heygen/reviews) - [Hootsuite Amplify](https://www.g2.com/products/hootsuite-amplify/reviews) ## Facebook Groups Features **Administration** - User Permissions - Branding - Dashboards - Integrations **Community Management** - Group Tools - Community Hub - Communication - Member Analytics **Event Management** - Event Creation - Attendee Management - Event Promotion - Event Analytics **Agentic AI - Sales Planning** - Autonomous Task Execution - Multi-step Planning ## Top Facebook Groups Alternatives - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (908 reviews) - [LinkedIn Groups](https://www.g2.com/products/linkedin-groups/reviews) - 4.3/5.0 (397 reviews) - [Hivebrite](https://www.g2.com/products/hivebrite/reviews) - 4.4/5.0 (210 reviews)