---
title: EZTrackIt Reviews
meta_title: 'EZTrackIt Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 107 reviews by the users' company size, role or industry
  to find out how EZTrackIt works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 107
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Real Estate
  url: https://www.g2.com/categories/real-estate
---

# EZTrackIt Reviews
**Vendor:** EZTrackIt  
**Category:** [Package Tracking Software](https://www.g2.com/categories/package-tracking)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 107
## About EZTrackIt
EZTrackIt is a Web-Based package logging software designed for ease of use. EZTrackIt is the most flexible package tracking system on the market, allowing our software to conform to your workflow, not the other way around. EZTrackIt has robust desktop and mobile support and best in class customer support. It is simply the best option for Front Desk or Mailroom Management. Why Choose EZTrackIt? -Our system always comes with unlimited support. -Free training for any new or existing team members for life. -Use your own hardware. -Can be used on almost any mobile or desktop platform. -Can be accessed by multiple users on multiple platforms at once. -Real time data access anywhere. -Detailed security access by user or role -Capture signature, scan, note or picture at delivery -Ability to track items as they move around your site. -and a whole lot more.




## EZTrackIt Reviews
  ### 1. Custom solutions, and individual support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kinga S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2023

**What do you like best about EZTrackIt?**

What I like about EzTrackIt, is that the program is exactly how it is called, easy to learn, use and train a variety of users. I like the ability to build teams within the program to manage user access which helps to avoid costly mistakes. We currently use EzTrackIt at about 20 different locations, and our frontline team can learn the processes for each location in about 5 - 10 minutes, saving valuable time and allowing our teams to operate efficiently. The program is also customizable, which is critical as we support clients in various industries and environments. Most importantly, I appreciate the hands-on training and stellar customer service we receive from the EzTrackIt team. Patrick and Rod are available when questions arise at the drop of a hat. They are great partners in educating our customers on the program and are always willing to brainstorm workflow solutions that save us time and enhance productivity.

**What do you dislike about EZTrackIt?**

I am not the subject matter expert, so perhaps this is simply due to my lack of training and knowledge, but I'm not fully comfortable with the reporting platform and which that there were more pre-set reports to help streamline pulling data collection.

**What problems is EZTrackIt solving and how is that benefiting you?**

EzTrackIt is critical in managing the chain of custody. During hybrid work solutions, we must properly track mail and package movement. With EzTrackit, we can log in traceable and non-traceable pieces, make detailed document notes, send email and SMS notifications to recipients, and capture photos if recipients are unavailable to sign for their package. The workflow is simple and has saved thousands of dollars when items were presumed missing, but our team was able to fully illustrate the chain of custody and be released of all liability.

  ### 2. Refresher on Eztrackit

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kathleen C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2023

**What do you like best about EZTrackIt?**

Locating packages with signature to confirm packages has been delivered to the correct department.

**What do you dislike about EZTrackIt?**

Time-consuming when there are several packages to log in.  Just need more training with the video that we have.

**What problems is EZTrackIt solving and how is that benefiting you?**

When the department is letting us know they did not receive package we can go back in the system to locate and who signed.

  ### 3. Works immediately.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2023

**What do you like best about EZTrackIt?**

Been using it from the beginning. Smooth functionality and great customer and tech support. Very friendly equipment. Very price competive.

**What do you dislike about EZTrackIt?**

You can't be a complete Luddite but can get away with it due to tech support.

**What problems is EZTrackIt solving and how is that benefiting you?**

Information tracking and reporting so we have less anxiety.

  ### 4. EZTrackIT Review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2021

**What do you like best about EZTrackIt?**

Good management system to track deliverables

**What do you dislike about EZTrackIt?**

It could be more user friendly/offer more demos for new users like guides on youtube.

**What problems is EZTrackIt solving and how is that benefiting you?**

There haven't been any problems, some benefits is that it's a good tool to utilize to track deliverables

  ### 5. We set it up in small online business

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jason D. | Marketing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2019

**What do you like best about EZTrackIt?**

I set it up for my sister-in-law’s Etsy business for tracking incoming and outgoing packages and I have never seen anything easier for doing so, even for a non-techie person like her. 

**What do you dislike about EZTrackIt?**

I have no complaints or dislikes about the EZTrackit system, and so far, neither does my sister-in-law. She is perfectly happy with all aspects of its use and performance. 

**Recommendations to others considering EZTrackIt:**

If you want to track packages, this is definitely the solution for you. 

**What problems is EZTrackIt solving and how is that benefiting you?**

Used to, she would just send out the package, but things would get lost in transit or delivered, but stolen. Days would go by before anyone noticed. Now she tracks everything and can tell her customers exactly when its being delivered. Its saved her a lot of money already. 

  ### 6. Great package tracking

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mackenzie S. | COMPSA Social Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2019

**What do you like best about EZTrackIt?**

I love how it takes the guessing out of where my package is. I can finally track all of the packages and manage all of the shipping numbers in one location.

**What do you dislike about EZTrackIt?**

I dislike that there isn't a mobile app and that I manually have to input the shipping numbers I wish I could set it as an extension where it would find the shipping numbers for me.

**What problems is EZTrackIt solving and how is that benefiting you?**

I am solving not knowing where packages are and losing the shipping numbers. 

  ### 7. Nice tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Julien G. | Hr , Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2019

**What do you like best about EZTrackIt?**

Easy to navigate and to understand, I recommend. Help to not lose so much time by reviewing bills and order confirmation all the time. Ease a lot of headaches. 

**What do you dislike about EZTrackIt?**

I don't really have negative things to say execpt the platform could have a design more actual. 

**Recommendations to others considering EZTrackIt:**

Definitely recommend, at least the free trial, it saves me a lot of time and excels sheets.

**What problems is EZTrackIt solving and how is that benefiting you?**

Manage more information

  ### 8. Makes package tracking really easy. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mackenzie S. | Arts and Science Technical Multimedia Student, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2019

**What do you like best about EZTrackIt?**

I love the simplicity in this and how it gives advanced details of where my package is and how to reorder. 

**What do you dislike about EZTrackIt?**

I dislike how this can be glitchy and sometimes takes a while to see the results/ reorder packages. It can be difficult to know what I need and when. 

**Recommendations to others considering EZTrackIt:**

Its great! I would get it it will make your work life much easier. 

**What problems is EZTrackIt solving and how is that benefiting you?**

I’m solving reordering problems and being able to manage packages. 

  ### 9. Above and Beyond Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2019

**What do you like best about EZTrackIt?**

I appreciated the convenience and the quick deliverance of the package. The package was in tact and I felt like the customer service was top notch.

**What do you dislike about EZTrackIt?**

I had no issues with the service and I would recommend it to others. However, I would make sure that I have arranged when and where I would like to receive my package.

**What problems is EZTrackIt solving and how is that benefiting you?**

While I had a great experience with EZTrackIt, I have had issues where I did not receive a package in a timely manner. Packages have been sent back to the shipping warehouse or I had to pick them up from another location.

  ### 10. Easy tracking for anything 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danielle B. | Medical Records Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2019

**What do you like best about EZTrackIt?**

What I like most is the convenience of using your smartphone to scan your code and keep it in your phone 

**What do you dislike about EZTrackIt?**

I don’t use it enough to know of anything negative or anything to dislike about it. 

**Recommendations to others considering EZTrackIt:**

It’s a great and easy software system!

**What problems is EZTrackIt solving and how is that benefiting you?**

Having things delivered that need signatures. I love that you can sign from your phone all in one software. 


## EZTrackIt Discussions
  - [What do you like most about EZTrackIt for package tracking, and how has it impacted your workflow?](https://www.g2.com/discussions/what-do-you-like-most-about-eztrackit-for-package-tracking-and-how-has-it-impacted-your-workflow)
  - [What is EZTrackIt used for?](https://www.g2.com/discussions/what-is-eztrackit-used-for)

- [View EZTrackIt pricing details and edition comparison](https://www.g2.com/products/eztrackit/reviews/eztrackit-review-3028740?section=pricing&secure%5Bexpires_at%5D=2026-07-15+03%3A03%3A06+-0500&secure%5Bsession_id%5D=b1843863-37f8-4190-9c92-e7dd98cf6920&secure%5Btoken%5D=a598aab3dc8b758614a203328748fff76426000b93cd75f44102443e3756149d&format=llm_user)

## EZTrackIt Features
**Agentic AI - Package Tracking**
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

## Top EZTrackIt Alternatives
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