The platform is fairly intuitive to use, and the sign-in process is seamless. Adding new signatories or reusing previous signatories is easy. Customer support has been responsive to any questions or concerns I’ve submitted, and the knowledge base is helpful when I need a quick answer. Pricing is reasonable, especially compared to other products on the market. I also really like the feature that auto-populates signatures for the logged-in user—it’s great and saves time. Review collected by and hosted on G2.com.
I have to convert my fillable PDFs into flattened versions for eZsign to accept them. It’s not a huge deal, but it does add an extra step to my process. I’d also prefer if the date were a separate field instead of being tied to the signature field. I also haven’t been able to categorize or organize my folders very well—this may be a limitation of the plan I’m on, or it could be related to how I’m using the system. Review collected by and hosted on G2.com.
Thank you for your feedback!
Regarding the fillable PDF issue, we would need a few more details to better understand the behavior. If possible, please contact our Support team and provide the document you're working with so we can investigate why it needs to be flattened before being used in eZsign.
As for the date field, it can be customized in the document settings and placed wherever you need it, independently of the signature field.
If you need assistance with either of these items, or with organizing your folders, please contact our Support team by clicking the question mark (?) icon within the application. They'll be happy to help.