MR Michael R. Customer Experience Lead Enterprise (\> 1000 emp.) 9/22/2025 "Explori are a valued partner to Informa Markets North America!" 5/5 What do you like best about Explori? The Explori team is a core strength of my relationship with Explori - from general customer support to partnering with us to fundamentally change how we approach customer listening in our business, we've had, and continue to have, a great and transparrent dialogue on how we can change as a business, as well as use these learnings to help Explori too. Generally, the ability for YoY comparisons and custom dashboards is a great feature and relatively easy to use when trying to slice across multiple events and portfolios at one time. The pro-insight and persona-level reports and presentations hold great utility for us to enact change at both the event level and the regional level. Being able to view the sentiment of our customer's is invaluable and the flexibility for Explori to change how they approach these reports to improve their utility has been very much appreciated. Review collected by and hosted on G2.com. What do you dislike about Explori? There is nothing I fundamentally dislike about Explori. What I would like to see more of is: - more YoY comparisons outside of just quantative data in reports - improved ease of use of the data explorer feature to slice at the divisional and regional levels. - An improved qualititaitve offering - I'm aware this exists but viewing Explori as a potential vendor for on-site in-depth interviews would be great. If Explori is primarily a SaaS offering, then this makes sense. - Further support and thought leadership in helping measure exhibitor ROI at the organisational level. Aware there is an ROI tool for exhibitor use but it is a core pain point across the industry with organisers often needing to hold this burden, making this a core issue that Explori should help us organisers solve. Review collected by and hosted on G2.com. What problems is Explori solving and how is that benefiting you? Explori is not solving a specific problem overall as it is providing us, at the organisation level, to identify what problems may exist amongst our customers so we can go away and design to solve for them. Explori is a valued asset as a channel/data point in customer listening. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic See what 30 reviewers think of Explori 4.9 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/explori/reviews)