G2

Shawn S.

Small-Business (50 or fewer emp.)

10/1/2026

"A Promising Platform for Managing Client Reviews and Building My Business"

5/5

What do you like best about Experience.com?

My experience with Experience.com has been excellent so far, particularly the onboarding process. Lauren Cunningham has been outstanding over the past two days, patiently walking me through the platform, helping me configure my account, and explaining how to manage review requests and responses.

As a mortgage loan officer, I appreciate having a platform designed to help me collect client feedback, build my online reputation, and strengthen my business. Lauren's professionalism, knowledge, and willingness to answer my questions have made the entire setup process smooth and enjoyable. I'm looking forward to putting everything I've learned into practice. Review collected by and hosted on G2.com.

What do you dislike about Experience.com?

At this time, I have no complaints about Experience.com. I'm still in the early stages of using the platform, but the onboarding experience has been excellent, and the support I've received has exceeded my expectations. As I begin using more of its features, I'll be in a better position to provide additional feedback. Review collected by and hosted on G2.com.

What problems is Experience.com solving and how is that benefiting you?

As a mortgage loan officer, one of my biggest challenges has been consistently requesting reviews and feedback from clients. In the past, I've often overlooked opportunities to collect reviews after closing a transaction or providing valuable mortgage consultations and guidance.

Experience.com is helping me establish a more structured approach to gathering and managing customer feedback. It gives me a way to showcase client satisfaction, build trust, and demonstrate my professionalism and expertise.

My goal is to use these authentic reviews to strengthen my online reputation, improve my visibility on Google and other search platforms, and help prospective homebuyers feel more confident when choosing me as their loan officer. Ultimately, I see Experience.com as an important tool for building my brand, increasing credibility, and generating new business. Review collected by and hosted on G2.com.

Response from Experience Admin of Experience.com

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Hi Shawn,

Welcome to Experience.com! Thank you so much for taking the time to leave such a detailed review. We're thrilled to hear that your onboarding experience was so seamless.

We’ll be sure to pass along your generous compliments to Lauren Cunningham—she takes great pride in helping new members get set up for long-term success. Automating review requests after loan closings is a game-changer for loan officers, and we’re excited to see you put everything into practice to build your brand and gain local visibility.

As you dive deeper into the platform, please don't hesitate to reach out if you need anything at all. Welcome aboard!

Best regards,

The Experience.com Team