I appreciate the way the Expereo leadership team handles escalations, which makes me feel heard when issues arise. Using SDWAN for egress traffic out of Indonesia has been valuable, and I find the presales and post-sales support very beneficial. I also had a positive experience during the initial setup in Bali, as it was smooth and well-managed with the involvement of the project manager, Cindy, and Eric. Overall, I’m very satisfied with Expereo’s service and support, which is why I rate them highly. Review collected by and hosted on G2.com.

I have trouble with the on-demand upgrade process in Expereo. It can be really slow, like it once took 3 months to complete a 100mb upgrade. I wish they could make the process easier, maybe by allowing the upgrade to happen first and billing me afterward, instead of having to wait for a purchase order. Review collected by and hosted on G2.com.