G2

Alex A.

IS Project Manager

Enterprise (> 1000 emp.)

5/1/2026

"Approachable Support and an Intuitive, Always-On Expereo One Portal"

5/5

What do you like best about Expereo?

The people are approachable and want to help. They listen and want to collaborate with you. They are honest and will apologise when something has not gone right. The fact that we have federation in MS Teams means it's easier to reach an individual. The Expereo One Portal is very intuitive, easy to use and gives really good data to see problems and fixes. The Expereo One portal is always up so the performance has never been a problem. Review collected by and hosted on G2.com.

What do you dislike about Expereo?

I don't believe in the use of words such as dislike. Those that I work with in Expereo do their best so there is nothing to dislike. I can only encourage Expereo to keep building relationships in APAC and NA regions so they can become a true global partner for corporations. Review collected by and hosted on G2.com.

What problems is Expereo solving and how is that benefiting you?

When an issue occurs MS Teams federation means I can contact their Expereo's leads instantly. They are quick to respond and will provide good honest answers even if that's not something you don't want to hear. They keep us informed and that allows me to keep my customer up to date. When I contact Expereo I know they reach out to last mile providers and do their very best to resolve any telecom related issues. I believe our relationship and collaboration allows us to restore services quicker. This confidence on each also means that when Expereo want something from me then I will do it as quickly as possible. That is how a good working relationship should be! Review collected by and hosted on G2.com.

Response from Amory Somers Vine of Expereo

edit

Thank you for your open and honest feedback Alex. As you say, it's all about a good working relationship, supported by visibility of your data in expereoOne. We appreciate the partnership.