# ExpensePoint Reviews **Vendor:** GlobalPoint Technologies **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 68 ## About ExpensePoint ExpensePoint transforms expense and travel management for midmarket and enterprise organizations with an intuitive platform built to handle complex global needs. Trusted by over 70,000 users in 106 countries—including leaders like Assa Abloy, Dippin’ Dots and Nuvei Technologies—ExpensePoint eliminates the friction, errors and inefficiencies traditionally tied to expense reporting. Our platform streamlines the entire expense lifecycle with: - Effortless Mobile Experience: Capture receipts instantly, track mileage with precision route mapping, and submit expenses on the go. - Intelligent Automation: Automatically extract and structure receipt data with advanced OCR and machine learning, reducing manual input and errors. - Configurable Workflows: Tailor approvals, expense coding, and compliance rules to fit your unique organizational processes—no compromises. - Global Reach: Multi-currency, multi-language, and tax regulation support for seamless international operations. What sets ExpensePoint apart is not just technology—it’s partnership. With dedicated onboarding, personalized training and responsive Canada-based support, we ensure smooth adoption and long-term success. Our deep expertise in industries such as engineering services, manufacturing, and logistics makes us the ideal choice for organizations where compliance, efficiency and accuracy are critical. ExpensePoint doesn’t just manage expenses; it transforms them into streamlined, insightful processes that save time, cut costs, and empower finance teams with greater visibility and control. ## ExpensePoint Pros & Cons **What users like:** - Users find ExpensePoint to be very **easy to use** , enhancing efficiency with its intuitive design and support. (7 reviews) - Users praise the **outstanding customer support** of ExpensePoint, highlighting its responsiveness and helpfulness in resolving issues. (5 reviews) - Users find ExpensePoint's **expense tracking features** invaluable for managing and reporting expenses effectively and efficiently. (5 reviews) - Users commend ExpensePoint for its **intuitive design** , facilitating easy expense management and seamless onboarding. (5 reviews) - Users value the **efficiency** of ExpensePoint, which streamlines processes and reduces errors in expense management. (3 reviews) - Upload Ease (3 reviews) - Automation (2 reviews) - Data Entry (2 reviews) - Users praise the **easy setup** process of ExpensePoint, noting smooth implementation and excellent support from the team. (2 reviews) - Helpful (2 reviews) **What users dislike:** - Users face **approval issues** with complex setup processes and glitches affecting transaction accuracy and account integration. (3 reviews) - Users find the **limited customization options** restrictive, wishing for more flexibility in default settings and features. (2 reviews) - Users appreciate the support team but find the **limited reporting options** frustrating and desire more customization. (2 reviews) - Users find the **interface not intuitive** , making it challenging to navigate and set up necessary features. (2 reviews) - Users appreciate the support team but face challenges with **poor customer support** requiring frequent contact for solutions. (2 reviews) - Users find **admin limitations** challenging, particularly in setting up new users and addressing accounting discrepancies. (1 reviews) - Users experience **app instability** with occasional glitches, but the support team effectively assists in resolving issues. (1 reviews) - Users find the **confusing interface** of ExpensePoint challenging, though support is helpful in resolving issues. (1 reviews) - Extra Work (1 reviews) - Inaccurate Mileage Tracking (1 reviews) ## ExpensePoint Reviews ### 1. Flexible Customization and Great Service, but the Interface Could Be More User-Friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Deepah S. | VP Finance and Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about ExpensePoint?** Customer serive and flexibility of customizing to meet our needs **What do you dislike about ExpensePoint?** Not the most user friendly interface. Could be more intuitive **What problems is ExpensePoint solving and how is that benefiting you?** Manual entry of expense reports eliminated by push to NetSuite. Auto payment through Forte. Approvals managed by rules ### 2. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Yves L. | Directeur, Enquêtes, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 ### 3. Clean, Streamlined UI That Makes Expense Management Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about ExpensePoint?** The ease of use is genuinely impressive. The user interface really stands out as clean, polished, and easy to navigate. Everything feels simple and streamlined, which makes the overall experience very user-friendly. It’s convenient to email receipts or upload them directly into the app. Managing and reviewing expenses for employees feels effortless. Customer support was great and they took care of the implementation for me. **What do you dislike about ExpensePoint?** I can't think of a single thing. I am very happy. **What problems is ExpensePoint solving and how is that benefiting you?** The AI technology can read even lengthy bills, which has saved us from having to manually enter each line into an expense report. The notifications automatically remind employees to submit their expenses and managers to approve their teams’ expenses. Overall, it frees up a lot of time for both employees and the finance team. ### 4. Great System with Excellent Support, but Some Areas Could Improve **Rating:** 4.0/5.0 stars **Reviewed by:** Karla G. | Travel and Expense Analyst Senior, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2025 **What do you like best about ExpensePoint?** ExpensePoint has been a great tool for our organization. The system is extremely user-friendly, making it very easy for employees to submit and manage their expenses. All the training materials provided are clear, well-structured, and easy to understand, which makes onboarding and learning the system very smooth. From an administrative perspective, their customer service team is outstanding — always responsive, helpful, and quick to resolve any inquiries. Their support makes the whole process even more efficient. Overall, the experience with ExpensePoint has been excellent, both in terms of the platform’s functionality and the quality of support we receive. Highly recommended for any organization looking for a reliable and intuitive expense management solution. **What do you dislike about ExpensePoint?** There are a few areas that could be improved. Occasionally, there are discrepancies in the accounting records, and sometimes American Express transaction data does not reflect correctly in the system. Additionally, from an administrative standpoint, setting up new users can be a bit complex and time-consuming. **What problems is ExpensePoint solving and how is that benefiting you?** The Expense Point team is always willing to help me. They have often helped me with employee registrations and answered questions about how to use the system. They have also provided me with information about different profiles. ### 5. An absurdly simple spend and expense management software **Rating:** 5.0/5.0 stars **Reviewed by:** Tajha S. | Leader, Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about ExpensePoint?** The ExpensePoint support team has been a great help whenever we're experiencing issues and it's an easy to use app. **What do you dislike about ExpensePoint?** Not much, it'd be nice if we didn't have to contact support during issues but they've always been responsive. **What problems is ExpensePoint solving and how is that benefiting you?** Speeding up our expense management process and making it easier to budget ### 6. Overall happy with the product and the support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2025 **What do you like best about ExpensePoint?** The ExpensePoint (EP) setup and support team are fantastic to work with. They are always available to help and provide support where needed. The implementation was pretty smooth, and the team was knowledgable. It took a bit of time to get up and running, but once the kinks were worked out it works almost flawlessly. The flexible pricing options are a huge positive for our company. The platform is fairly intuitive, and the training provided by EP helped get our team up and running fast, learning the new system. I like that there is an app and a receipt reader. It can process automatic payments to our employees as well. Our team uses it daily to submit expense claims and approve expenses. **What do you dislike about ExpensePoint?** Some of the website and app are not as intuitive as they could be, such as setting up approval chains. There are also a few missing features, such as QuickBooks Desktop integration. However, the price for the system and service can't be beat. **What problems is ExpensePoint solving and how is that benefiting you?** Our company used to use manual expense claims, filling a claim on Excel and manually scanning in each receipt. Then it would be sent to the approver and the accounts payable department to post and pay in the accounting system. ExpensePoint has automated just about all of this. The user can easily create and submit an expense claim from their phone, and the approver can approve it easily. The system then exports a report to import into QuickBooks Desktop. This is a huge time saver for us. **Official Response from Marketing Admin:** > Thank you for your thoughtful review! We’re glad our support team, training, and features have been valuable for your team. While we’re always working to make setup and approvals more intuitive, we’d also like to note that ExpensePoint does integrate with QuickBooks Desktop. Please reach out to our support team to get this process started for your organization: https://support.expensepoint.com/kb-tickets/new ### 7. Credit card reconciliation is a breeze now! **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsay H. | Accounts Payable, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2025 **What do you like best about ExpensePoint?** ExpensePoint has fully automated our process for how we handle credit card purchases and virtually eliminated the human error that used to come with it. We're also able to get everything reconciled much quicker now. **What do you dislike about ExpensePoint?** As with all new programs, the interface takes some getting used to. We've had some glitches come up from time to time but the support team has been excellent in helping us get it sorted out. **What problems is ExpensePoint solving and how is that benefiting you?** It has completely sped up the process for card reconciliation and takes out a lot of the human error. ### 8. It has streamlined our visa expense entry process and made it so much easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Natasha F. | Finance Officer-Accounts Payable, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2025 **What do you like best about ExpensePoint?** Being able to upload and attach receipts to expenses. Getting approvals within the system **What do you dislike about ExpensePoint?** Not being able to link one receipt to multiple expenses, especially airline receipts. **What problems is ExpensePoint solving and how is that benefiting you?** It is keeping receipts as well as making the expense entry into our accounting software much easier. ### 9. Solid expense reporting system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about ExpensePoint?** Improved receipt reading has resulted in less editing of content provided from the scans of receipts. **What do you dislike about ExpensePoint?** It would be nice if the default action from the receipt wallet were either "Create a New Expense" or to have the option to change this default in settings. **What problems is ExpensePoint solving and how is that benefiting you?** This makes it easy for my 'supervisor' who is in a different location to review and approve my expense reports. **Official Response from Sherry McKeen:** > Thanks for the review. I'm glad ExpensePoint is making your expense process easier. Kind regards, Sherry McKeen - Vice President - Global Client Relations ### 10. Overall great software and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2025 **What do you like best about ExpensePoint?** The visibility it gives you over the expenses. Ease of use. Ease of Implementation. **What do you dislike about ExpensePoint?** Nothing really to do with ExpensePoint, but more so with an internal culture and acceptance of new technology. We had a slow start, but acceptance increased across with internal support and guidance. **What problems is ExpensePoint solving and how is that benefiting you?** Expense reports are more timely now and include all the required backup. Storage and visibility is great as all digital. ## ExpensePoint Discussions - [How much does ExpensePoint cost?](https://www.g2.com/discussions/how-much-does-expensepoint-cost) - 1 comment - [View ExpensePoint pricing details and edition comparison](https://www.g2.com/products/expensepoint/reviews/expensepoint-review-4631702?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A03%3A06+-0500&secure%5Bsession_id%5D=64044c95-4731-4868-84db-944afa57a5bf&secure%5Btoken%5D=ca925e171b6f06a9e9d3952d7d5caa57695358b19bf802fe4b7f7cc8067fc128&format=llm_user) ## ExpensePoint Integrations - [Abacus](https://www.g2.com/products/abacus-2024-08-05/reviews) - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Avid](https://www.g2.com/products/avid/reviews) - [Blackbaud Financial Edge NXT](https://www.g2.com/products/blackbaud-financial-edge-nxt/reviews) - [DM Valid](https://www.g2.com/products/dm-valid/reviews) - [eSilentPARTNER](https://www.g2.com/products/esilentpartner/reviews) - [IBS Technology](https://www.g2.com/products/ibs-technology/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [Payworks](https://www.g2.com/products/payworks/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rent Manager](https://www.g2.com/products/rent-manager/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [Upland FileBound](https://www.g2.com/products/upland-filebound/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Yardi Facility Manager](https://www.g2.com/products/yardi-facility-manager/reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) ## ExpensePoint Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Setup** - Vehicles - Employees - Travel Types - Locations **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Tracking** - Mileage - Logs - Automation **Reimbursement** - Reimbursement - Expenses - Workflows **Client Invoicing** - Project Accounting / Revenue Recognition **Platform - Mileage Tracking** - Reporting - Customer Support **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Agentic AI - Mileage Tracking** - Autonomous Task Execution **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline ## Top ExpensePoint Alternatives - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) - 4.5/5.0 (1,472 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (6,864 reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) - 4.5/5.0 (2,322 reviews)