G2

David B.

Director of Services Delivery

Mid-Market (51-1000 emp.)

10/13/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"The only solution you need for automated signatures and ending manual processes!"

5/5

What do you like best about Exclaimer?

We started using Exclaimer internally and loved it so much that we started offering it to our clients. At last count we had over 3000 mailboxes being handled by Exclaimer. The ability to have the signatures created and attached automatically from Microsoft 365/G Suite data is key. This allows for the distribution of signatures among the entire company, including having modified signatures (formatting, additional info, etc.) for various different groups as well. Marketing can have a blurb added to the bottom of the signatures that promotes an upcoming event or Sales can have a blurb added about a sale coming up. The options are endless really.

Their support team is very helpful in resolving any issues. The documentation on their website covers everything you can think of and is easily searchable to narrow in on the issue that you are trying to resolve. Review collected by and hosted on G2.com.

What do you dislike about Exclaimer?

The signature designer sometimes has an issue with saving changes, which results in loss of all changes since the last save. Their support has been made aware but there isn't a fix yet to my knowledge. Review collected by and hosted on G2.com.

Recommendations to others considering Exclaimer:

Make the switch to Exclaimer! It is super easy to use and makes your life so much better. Review collected by and hosted on G2.com.

What problems is Exclaimer solving and how is that benefiting you?

We've been able to standardize signatures for multiple clients among several industries. The marketing teams at our clients love it because it provides an automated method in maintaining branding colors, fonts and images. HR teams love it because it keeps titles and business units listed correctly if you are pulling in variables from Office/Microsoft 365.

We save countless hours now without having to manually configure signatures for each new user and perform audits to make sure that users and business units are using the correct colors, titles and formatting. Review collected by and hosted on G2.com.

Response from David Willis of Exclaimer

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Hi David,

Thanks so much for sharing your experience with us! It’s amazing to hear how important our solution has become—not just for your team, but for your clients too. Knowing that over 3,000 mailboxes now have automated signatures through Exclaimer really makes us smile. That’s exactly the kind of impact we aim for!

It's so great to hear how features like group-specific signatures and marketing additions have made a real difference for you. The way you've used them for events and sales promotions is such a perfect example of how flexible our platform can be. And a big thank you for the shoutout to our support team and documentation—we're so glad to know those resources have been helpful when you needed them.

We’re really sorry to hear about the trouble you had with our signature designer. We know how frustrating it can be to lose your changes but it is super helpful to hear this. We’ll make sure to pass it along to our product team.

Again thank you for your review and please let us know if we can support in any way.

All the best,

Exclaimer

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