G2

Daniel A.

Cloud Systems Engineer

Information Technology and Services

Small-Business (50 or fewer emp.)

9/6/2016

"Excellent DMS product"

4.5/5

What do you like best about Excede?

I really like Excede's structure and function. Unlike other DMS environments, Excede is fully Windows GUI based with a SQL backend. The interface is very similar to Windows Explorer with it's folder-type structure. They put a lot of focus on their customers' needs and the true functionality of the software. Even though their company is small, they put a ton of time into development and application functionality. Price point for the product is good based on the ROI. Review collected by and hosted on G2.com.

What do you dislike about Excede?

Sometimes their development team is slow to implement fixes. This could be improved with more development staff. Their after-hours cost is quite pricey, but even with the cost it's nice to have someone available if you need them. They do a lot of hands-off which I would prefer more assisted and hands-on. Review collected by and hosted on G2.com.

Recommendations to others considering Excede:

Train, train, train. Establish SOLID SMEs and don't let them leave for at LEAST a year. Develop a solid training plan for new-hires. Have 1-2 dedicated staff members to support the product if you want to be efficient with it. Review collected by and hosted on G2.com.

What problems is Excede solving and how is that benefiting you?

Upgrade from ADP DMS. Excede is easier to use than other DMS products, faster to train, and simpler to troubleshoot with some basic SQL knowledge. Review collected by and hosted on G2.com.