As a Sales Manager, I spend a lot of time helping new team members understand our product and how to talk about it with customers.
Before Evolve, onboarding meant going through presentations, listening to recorded calls, and asking colleagues a lot of questions. We had the materials, but they were spread across different places, and everyone learned a little differently.
With Evolve, I can turn our product documentation, sales presentations, and FAQs into courses with questions. New reps have a clear starting point, and I don’t have to explain the same basics every time someone joins.
It’s also useful when we release a new feature or update our messaging. I can put together a short course for the team and check whether anything needs more explanation. Review collected by and hosted on G2.com.
I’d like an easier way to give individual feedback after someone completes an assessment, especially on answers where there isn’t one correct response, such as handling a customer objection.
Notifications when a rep finishes a course would also be helpful. It would make it easier to follow up while the material is still fresh. Review collected by and hosted on G2.com.