G2

Jeanne W.

Mid-Market (51-1000 emp.)

10/25/2026

"Best-in-Class Support with an Intuitive, Easy-to-Use Platform"

4/5

What do you like best about EventsAir?

The customer service is the best I’ve experienced with any software—extremely helpful and quick to respond when I need assistance.

The software itself is quite intuitive, and even with minimal training you can easily use the Help section for FAQs or the AI bot. Reporting is solid, and the front-facing customer experience is also good. Review collected by and hosted on G2.com.

What do you dislike about EventsAir?

There used to be a training sandbox that covered different levels, but now only the basic option is available. I’d like it to walk you through the changes that need to be made when you clone an event, rather than having to remember them yourself or go searching for what to update, which can be risky. Review collected by and hosted on G2.com.

What problems is EventsAir solving and how is that benefiting you?

EventsAir includes app functionality that my organisation uses, and it provides a good experience for our customers. The integrations are helpful, and the software doesn’t seem to have many bugs. The support and AI bot are also very helpful, and the support from real people is just as beneficial. Overall, it creates a genuine learning experience and makes it easier to get the most out of the platform. Review collected by and hosted on G2.com.