G2

Lea B.

Small-Business (50 or fewer emp.)

10/20/2026

"All-in-One Event Management with Smooth Performance and Responsive Support"

5/5

What do you like best about EventsAir?

I like that the whole event is managed in one system, regardless of what I need, I can find it in one system. It does not take too long to get to know the system, using the training videos. Once you started working in it and you encounter challenges, support is just a click of a button away and response is good (quick and to the point). When a new colleague joined the team, she was quickly introduced to EventsAir, started the training using the videos and was quickly onboard with all items. The system runs smoothly and offers a lot of solutions, where you can make your event registration as short or as long as is needed for your event. Review collected by and hosted on G2.com.

What do you dislike about EventsAir?

The fact that it offers so much also makes it sometimes a bit complicated to get to the best solution. Fortunately, the solutions offered via the chatbot as well as the personal responses to questions, is very helpful and usually gives you additional insights into what is possible. If a solution is not possible, the team tries to help figuring out what other solution might work best. Review collected by and hosted on G2.com.

What problems is EventsAir solving and how is that benefiting you?

Registration can be tricky at times, especially when you need to support different fee types for different countries. Once you get to understand what needs to be done, it makes a lot of sense and can be inserted easily. When I need the current status of a specific section of an event, I can check Event Assistant for up-to-date information. It also helps me create reports based on my requirements. Tracking registrations and payments is quick with EventsAir Pay, and I can easily confirm whether a refund has been processed. Overall, it takes much less time than the third-party provider solution we used earlier. Importing data works well, where marketing tags (that you can create yourself) allow you to track where the information is originating from. Review collected by and hosted on G2.com.

Response from Alex Urquhart of EventsAir

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Hi Lea, thank you for such a detailed and generous review! It’s great to hear that the training videos helped both you and your new colleague get up to speed quickly, and that our support team has been quick and to the point. We’re also delighted that Event Assistant, EventsAir Pay and marketing tags are saving you time compared with your previous solution. That's exactly what we hoped for!

We hear you that having so many options can make it harder to find the best approach, especially for things like fee types across different countries. We’re glad our chatbot and team have helped you work through those. Thanks for being part of the EventsAir community!