G2

Nicolas B.

Analyst Software

Enterprise (> 1000 emp.)

7/29/2020

"A Reliable Alternative for Database and Email Marketing Management"

4.5/5

Describe the project or task ETG Digital Services helped with:

The recent global situation has helped us enhance our marketing tools in order to be connected with our clients and get to know them better. Marketing Cloud provides us with information about our clients from different sources, allowing us to better understand our audience, based on their tastes and needs. , up to your financial preferences and ability to pay, we do this through the Marketing Cloud platform which has an intuitive mechanism that allows you to manage email advertising campaigns by sending them offers that meet your interests. Review collected by and hosted on G2.com.

What do you like best about ETG Digital Services?

Marketing Cloud allows us to interact with our clients from different platforms, we have the possibility of sending bulk text messages to your cell phone, sending automatic notifications reminding you of important information, as well as chat messages in order to provide the possibility of interacting with the client In case this one has any doubts, this has allowed us to be closer to them, and to stimulate the use of digital tools in this time when access to physical branches is so difficult. Review collected by and hosted on G2.com.

What do you dislike about ETG Digital Services?

Efficiency sometimes decreases when multiple processes are carried out at the same time, or when it is a campaign with too much information or records, this tends to delay other running processes, causing files to be sent in a segmented way to avoid collapse Review collected by and hosted on G2.com.

What problems is ETG Digital Services solving and how is that benefiting you?

We have managed to increase user traffic to our platforms, in addition to reducing request response times, it has been much easier to migrate data to the cloud, which has allowed us to safeguard data more quickly and secure, integration with other platforms has been very good which has facilitated digital marketing processes and email campaigns Review collected by and hosted on G2.com.