---
title: Esri ArcGIS Reviews
meta_title: 'Esri ArcGIS Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 540 reviews by the users' company size, role or industry
  to find out how Esri ArcGIS works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 540
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: CAD & PLM
  url: https://www.g2.com/categories/cad-plm
---

# Esri ArcGIS Reviews
**Vendor:** Esri  
**Category:** [GIS Software](https://www.g2.com/categories/gis)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 540
## About Esri ArcGIS
ArcGIS is a comprehensive suite of mapping and location intelligence tools and capabilities. ArcGIS can be deployed on local machines (ArcGIS Pro), on your remote or on-premises servers (ArcGIS Enterprise), or as SaaS hosted by Esri (ArcGIS Online). ArcGIS includes focused apps to deliver complete solutions for your business or organization. Along with software, Esri provides a comprehensive collection of data and content to geo-enrich your own data. ArcGIS also provides rich software development tools for you to configure and create your own mapping and location intelligence products.



## Esri ArcGIS Pros & Cons
**What users like:**

- Users find Esri ArcGIS to be **user-friendly** , making it easy to navigate and effective for geospatial tasks. (3 reviews)
- Users value the **high-quality 3D visualization** of ArcGIS, enhancing accuracy and decision-making in various applications. (2 reviews)
- Users highlight the **advanced data visualization capabilities** of Esri ArcGIS Pro, enhancing clarity and usability in analysis. (2 reviews)
- Users find Esri ArcGIS **highly user-friendly** , appreciating its ease of learning and effective analytical tools. (2 reviews)
- Users value the **user-friendly visualization tools** in Esri ArcGIS Pro, enhancing clarity and ease of geospatial analysis. (2 reviews)
- Comprehensive Data (1 reviews)
- Connectivity (1 reviews)
- Users find the **customer support** of Esri ArcGIS effective, benefiting from extensive forums and helpful walkthroughs. (1 reviews)
- Data Accuracy (1 reviews)
- Easy Access (1 reviews)

**What users dislike:**

- Users struggle with **stability and integration issues** in ArcGIS, hindering workflow and data management efficiency. (2 reviews)
- Users find the **high cost** of Esri ArcGIS a barrier, especially for small businesses and learners. (2 reviews)
- Users face **integration issues** with ArcGIS, causing disruptions and complicating file management with third-party tools like OneDrive. (2 reviews)
- Users find the **learning curve challenging** , often needing extra training to effectively use Esri ArcGIS. (2 reviews)
- Users find it **hard to learn** and suggest that additional training opportunities could improve their experience with ArcGIS. (2 reviews)
- Users experience **accuracy issues** when adding or transferring data between different ArcGIS versions, leading to changed dataset values. (1 reviews)
- Error Handling (1 reviews)
- Users find Esri ArcGIS **expensive** , especially for small businesses, making it a costly investment. (1 reviews)
- Inaccuracy (1 reviews)
- No Free Trial (1 reviews)

## Esri ArcGIS Reviews
  ### 1. Ease of know the *where* of what we do.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2018

**What do you like best about Esri ArcGIS?**

I like the ability to take the work we do, map it, and use it to make decisions that impact our task progress.

**What do you dislike about Esri ArcGIS?**

Somewhat steep learning curve limits who can work on products beyond interacting.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Esri is helping us map key progress indicators of our tasks and allowing us to more quickly allocate or move resources.

  ### 2. Good Products Most of the TIme

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2018

**What do you like best about Esri ArcGIS?**

There are multiple approaches to provide your business needs.  The tech support is good and the well-established products have good documentation.  

**What do you dislike about Esri ArcGIS?**

Less-established products have poor documentation.  Fixes are rare, but rather in future updates.  You have to know about your topic before going onto GeoNet.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Water, Wastewater, Gas.  Visualization to the field data and good analytics

  ### 3. New Learning

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2018

**What do you like best about Esri ArcGIS?**

I am just learning this product but love the visual maps. Seeing the the 3D maps are amazing.

**What do you dislike about Esri ArcGIS?**

I am still in the learning process so I wish I knew more about all the capabilites of this tool.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

We are mspping some of our grantee's in places with their affiliate organizations for greater impact and visiability.

  ### 4. Industry standard mapping software 

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** July 27, 2018

**What do you like best about Esri ArcGIS?**

ArcGIS is a necessary software tool if you need to work with spatial data for analysis or presentation 

**What do you dislike about Esri ArcGIS?**

It is hard to learn, not user friendly, and the GUI leads to slow work processes. 

**What problems is Esri ArcGIS solving and how is that benefiting you?**

I make maps and analyze spatial data to provide efficient service to people 

  ### 5. ESRI Arc Gis application and Mapping Tool

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2018

**What do you like best about Esri ArcGIS?**

I love the ease in which I can pull maps and comps into one single executive summary report. 

**What do you dislike about Esri ArcGIS?**

As an ESRI administrator, managing my licenses and user stats can be quite confusing especially with them always changing the platforms. 

**What problems is Esri ArcGIS solving and how is that benefiting you?**

We are able to get very nice detailed summaries of info in order to present to our clients in an attempt to gain feedback on loans we wish to connect with.

  ### 6. Advanced desktop

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** July 12, 2018

**What do you like best about Esri ArcGIS?**

The  Arc GIS Tool Box is so rich with great tools.

**What do you dislike about Esri ArcGIS?**

ArcGIS still takes too long to load. The default save to option is irritating.

**Recommendations to others considering Esri ArcGIS:**

The suite of products and integration capabilities are endless..

**What problems is Esri ArcGIS solving and how is that benefiting you?**

We use arc gis to build maps for demonstrating relationships between property owners, infrastructure, and land use constraints and suitability.

  ### 7. ArcGIS Desktop

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Military | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2018

**What do you like best about Esri ArcGIS?**

Huge number of geoprocessing options, well documented help guide and tutorials

**What do you dislike about Esri ArcGIS?**

Slow reload times if using big data, it's a hog on computer memory and the network I'm working on

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Militaray related land management problems. ESRI can help our department analyzing large-raster based datasets to generate reports and maps that are helpful in decision making.

  ### 8. ESRI for County Government

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2018

**What do you like best about Esri ArcGIS?**

With the product I don't see a better source for implementation of all the products and processes that we use. The customer service and community surrounding the product allows the world to be mapped. 

**What do you dislike about Esri ArcGIS?**

more personalized custmer service would be nice. I rep for an entier state seems slim. 

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Government and land record management

  ### 9. review of gis

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2018

**What do you like best about Esri ArcGIS?**

Arcgis products give people ability to identify locations on the map, and conduct useful analyses for city development, emergency management, and etc.

**What do you dislike about Esri ArcGIS?**

the coding is difficult to manage for beginners.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

made various types of maps using arcgis map. conducted research using gis on housing prices, transportation accessibility, air pollution monitoring, flood recovery, and etc.

  ### 10. ArcGIS review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2017

**What do you like best about Esri ArcGIS?**

User interface, pop-up descriptions of tool icons

**What do you dislike about Esri ArcGIS?**

Support in the past several years is less user friendly and accessible.  It is not easy to find topics on the older software, and all efforts are directed toward on-line products.  Our small rural county does not have resources to employ these products, and there are many, many users out here that are in the same situation. The very helpful forums are obsolete or hidden from access.

**Recommendations to others considering Esri ArcGIS:**

This is virtually the only GIS software available.  Yes, there are many "free" applications, but industry-wide esri is it.  Sharing data, results of analysis and peer support is easier when we are all using a compatible product.  

**What problems is Esri ArcGIS solving and how is that benefiting you?**

GIS does solve problems and answer questions in a less costly manner.  We have a limited number of users in our area and their workflow has been improved using desktop ESRI products

  ### 11. Industry Standard 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sarah C. | Environmental Specialist, Utilities, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 11, 2017

**What do you like best about Esri ArcGIS?**

ArcGIS is the premier mapping software to use for professional mapping. The package comes with ArcCatalog, which is great for organizing files. There are many ways to use the software, if you can learn how the functions work together. Everything is referenced on a coordinate system, which means everything you do is fundamentally related to the real world. The raster uses and analyses are high-level as well.

**What do you dislike about Esri ArcGIS?**

The program can be error-prone, takes a lot of space, and randomly crash. It can be difficult to change coordinate systems if the data you're starting with has a non-specific coordinate system. There are a lot of uses, which is a double-edges sword: it is easy to learn enough to use in everyday basic applications, but it takes a lot of time and effort to really become an expert in using ArcGIS. 

**What problems is Esri ArcGIS solving and how is that benefiting you?**

This helps us map site plans, sampling locations, geology and hydrogeology, and engineered solutions for our clients. The majority of our use is basic two-dimensional problems. The use of layers and geo-databases is extremely important. We could get more use, but without having an expert the use is somewhat limited.


  ### 12. Easy mapping tool for the everyday user

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 21, 2018

**What do you like best about Esri ArcGIS?**

The GIS mapping abilities can be very detailed and used across departments with different needs. Video and audio capabilities.

**What do you dislike about Esri ArcGIS?**

It can look cluttered and outdated, but I think that about most maps.

**Recommendations to others considering Esri ArcGIS:**

If you are looking for a product that can provide you with detailed geographic information and geodatabase management this will meet your needs.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Inventorying of trees, benches, shelters, and properties.

  ### 13. ArcMap for 911

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2018

**What do you like best about Esri ArcGIS?**

The suite of tools available is incredibly helpful for manipulating data to work with multiple systems and multipe schemas.

**What do you dislike about Esri ArcGIS?**

I wish it worked better with Microsoft Excel.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

I have used ArcGIS to identify fastest service for multiple fire departments and have been able to eliminate the necessity for extra products for response analysis.

  ### 14. Trying to become a master

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2018

**What do you like best about Esri ArcGIS?**

I like that I can manipulate data and make my maps look pretty good. There are so many resources to learn better techniques.

**What do you dislike about Esri ArcGIS?**

It is not very intuitive and not very easy to use sometimes.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

I am able to maintain the data so that the engineers can do their job.

  ### 15. Not for beginners

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2018

**What do you like best about Esri ArcGIS?**

The capabilities include a vast range of everything one may think of in urban studies and planning. From real time information to data collection and management, the advanced mechanisms are truly impressive and informative.

**What do you dislike about Esri ArcGIS?**

At the same time, there are too many features for a beginning user to navigate. For example, if one simply needs an aerial image, for example, they could instead utilize simpler and free software such as Google Earth.

**Recommendations to others considering Esri ArcGIS:**

Training for users must be done

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Presenting environmental details visually, and categorizing by topographical characteristics.

  ### 16. DATA CENTER

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** July 09, 2018

**What do you like best about Esri ArcGIS?**

All the information you can handle in a model, populate it with several layers and use whatever sort of information for what you need,

**What do you dislike about Esri ArcGIS?**

Design capabilities are short, the partnerships and where ArcGIS is heading is really good opportunity.

**Recommendations to others considering Esri ArcGIS:**

Learn the level of detail you can get.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Construction and public services.

  ### 17. ESRI products keep Advancing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2018

**What do you like best about Esri ArcGIS?**

ESRI is extremely functional for both novice users and complex organizations.  Love its simplicity as well as its ability to be complex.

**What do you dislike about Esri ArcGIS?**

Can be overwhelming at first to a novice user.  Always recommend tutorial books.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Using ESRI Desktop to manage all Computer-Aided Dispatch data.  Datasets are maintained easily with great toolsets.

  ### 18. ArcGIS useful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 11, 2018

**What do you like best about Esri ArcGIS?**

The GUI is user friendly and I like that there is more than one way to do something.

**What do you dislike about Esri ArcGIS?**

I dislike that it can be a bit of a diva by needing so much processor power.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

We use ours for local government use such as 911, elecitons, parks, EOC, etc.

  ### 19. Please remove error 99999

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2018

**What do you like best about Esri ArcGIS?**

The ease of use and integration with other software and hardware. I love using my trimble r2 with collector and having the data update for people in the office and field

**What do you dislike about Esri ArcGIS?**

non descriptive errors, they make me very unhappy. 

**What problems is Esri ArcGIS solving and how is that benefiting you?**

I enjoy the integration with other siftware and field apps

  ### 20. Quick Scalability 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2018

**What do you like best about Esri ArcGIS?**

The suite of ESRI products provide quick functionality from mobile to web as well as suggested workflows

**What do you dislike about Esri ArcGIS?**

The bugginess of the software.  For example, we had to backend deleting a portal user because the application didn't function correctly (worked with ESRI help and that was solution provided)

**What problems is Esri ArcGIS solving and how is that benefiting you?**

High ROI

  ### 21. It's the best GIS software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mo S. | Data Analyst, Information Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2018

**What do you like best about Esri ArcGIS?**

It has everything you need, and you don't need. I think it is a GIS sea

**What do you dislike about Esri ArcGIS?**

It's not easy to use and sometimes it feels so complicated.

**Recommendations to others considering Esri ArcGIS:**

You need to do a massive number of training to help your staff masters it

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Creating maps, it's more professional than other software, especially the free ones

  ### 22. Excellent GIS Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris L. | Management Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** January 24, 2018

**What do you like best about Esri ArcGIS?**

ArcGIS is extremely powerful and flexible, with the ability to import data from a huge variety of sources.  If there's a tool or feature that's not already built in to the application, you can build your own with Python. 

**What do you dislike about Esri ArcGIS?**

It isn't intuitive at all.  You will definitely need to buy a few books and do some training, however there ARE a number of free training and webinars available on the ESRI site.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

I'm using ArcGIS for facilities management and documentation.  ArcGIS also makes data visualization a breeze for doing territory analysis.

  ### 23. Applicable to my job

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2018

**What do you like best about Esri ArcGIS?**

I use ArcGIS to import and export to Trimble and Microstation.

**What do you dislike about Esri ArcGIS?**

Difficult to manage the projection versus geographic coordinate system.  I manage multiple coordinate systems on the same map project.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

We use mapping to find target point to navigate too.  We upload shapefiles through Pathfinder/Trimble.

  ### 24. Analyzing issue and finding solutions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2018

**What do you like best about Esri ArcGIS?**

ability to bring in wide variety of data sources, analyze the data spatially, and present solutions to decision makers in an efficient, visual format.

**What do you dislike about Esri ArcGIS?**

Data errors such as addresses manually entered into spreadsheets. 

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Rebuilding the downtown of Cedar Rapids, Iowa after flood of 2008. 

  ### 25. ESRI - A GIS for any size organization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2018

**What do you like best about Esri ArcGIS?**

ESRI has products for all levels of users and  busines functions. 

**What do you dislike about Esri ArcGIS?**

There is so much functionality it's hard to know what is best for my needs. Luckily, ESRI has great support.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

We are a state government and provide forest assessments  and fire protecgtion

  ### 26. My ESRI opinion

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2018

**What do you like best about Esri ArcGIS?**

The product development and improvement.

**What do you dislike about Esri ArcGIS?**

nothing really. I have been very happy so far. 

**Recommendations to others considering Esri ArcGIS:**

I think it is agood product and the company is very supportive to users.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

watershed and natural resource solutions and record keeping.

  ### 27. Extraordinary

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2018

**What do you like best about Esri ArcGIS?**

I like the amount and diversity of the topics

**What do you dislike about Esri ArcGIS?**

I dislike that there are no cookies for tony in the morning

**What problems is Esri ArcGIS solving and how is that benefiting you?**

urban planning and environmental analysis for the housing and community development area incorporating flood models

  ### 28. Amazing possibilities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 12, 2018

**What do you like best about Esri ArcGIS?**

The options for statistical and physical analysis of inputted data

**What do you dislike about Esri ArcGIS?**

There is a slight learning curve. It takes a while to really get into the swing of the product

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Customers receive detailed spatial analysis products

  ### 29. Never fear a geographer is here

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2018

**What do you like best about Esri ArcGIS?**

Arc Toolbox that cuts down on the amount of Python to write

**What do you dislike about Esri ArcGIS?**

It can be hard to mimimize the amount of non-needed buttons and tools for occasional users

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Mapping facilities and data mining facility data

  ### 30. Good software for mapping and attribute data collection.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2018

**What do you like best about Esri ArcGIS?**

How it links databases together and makes it possible to visualize tabular data.

**What do you dislike about Esri ArcGIS?**

It has a learning curve but they are making it easier all the time.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Address creation, parcel creation, planning and zoning.

  ### 31. Esri ArcGIS is the best platform for GIS mapping and spatial analysis

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2018

**What do you like best about Esri ArcGIS?**

ArcGIS Pro is very fast and able to process data and edits at a much quicker speed.

**What do you dislike about Esri ArcGIS?**

Need more tools related to parcel mapping available in ArcGIS Pro.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Land information and maintaining accurate records.

  ### 32. Excellent Customer support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2018

**What do you like best about Esri ArcGIS?**

I like the customer support and multiple ways of solving problems

**What do you dislike about Esri ArcGIS?**

They change the name of the same tools in different product release and that is really frustrating

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Environmental targeting and datat collection

  ### 33. The helpful mapping software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** February 21, 2018

**What do you like best about Esri ArcGIS?**

That information can be so easily overlaid and displayed on maps, easy to understand, with aerial features and other helpful information.

**What do you dislike about Esri ArcGIS?**

The software runs a bit slowly, particularly with large amounts of data or large aerial files.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Lets you communicate to others problems you are trying to solve or convey data in a visual manner which substantially accelerates compression of geolocational data and issues.

  ### 34. ArcGIS is a necessity if you are in any industry that uses maps.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristi H. | Independent Contractor, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2018

**What do you like best about Esri ArcGIS?**

It’s very user-friendly and has endless capabilities.

**What do you dislike about Esri ArcGIS?**

It's not an easy transition from ArcGIS Desktop to ArcGIS Pro.

**Recommendations to others considering Esri ArcGIS:**

Figure out which platform you need before purchasing.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Site Selection for real estate. ArcGIS is imperative when performing site selection analysis and displaying real estate related data.

  ### 35. Looking forward to getting to know

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2018

**What do you like best about Esri ArcGIS?**

The great community around Esri products and the ArcGIS platform. 

**What do you dislike about Esri ArcGIS?**

It can be expensive. The great power sometimes takes extra time to navigate through

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Correcting addresses along street centerlines.

  ### 36. Used in creating flight maps 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2018

**What do you like best about Esri ArcGIS?**

I like how easy it is to adjust the map, and change out the base layers depending on what is needed by the pilot/operator. 

**What do you dislike about Esri ArcGIS?**

There are certain tools that can only be used in certain versions which is a headache to find the right version in the office on a computer somewhere. 

**What problems is Esri ArcGIS solving and how is that benefiting you?**

We use it to create the flight maps the pilot and operator give to ATC so they can get clearance to fly in certain areas. 

  ### 37. gis analyst using arcgissince its inception

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2018

**What do you like best about Esri ArcGIS?**

after using it for years its quite easy to use

**What do you dislike about Esri ArcGIS?**

it slows down my computer when doing multiple processes

**Recommendations to others considering Esri ArcGIS:**

very easy to use

**What problems is Esri ArcGIS solving and how is that benefiting you?**

watershed maintenance

  ### 38. Great product.  Can be expensive, but worth it.  

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jared H. | Technology Development Manager, Non-Profit Organization Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 04, 2018

**What do you like best about Esri ArcGIS?**

ArcGIS Online is easy to use and extremely accurate.  

**What do you dislike about Esri ArcGIS?**

Advanced features are can be difficult to use.  

**Recommendations to others considering Esri ArcGIS:**

Take advantage of the large amount of training and information ArcGIS has to offer.  

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Easy to use and access maps with a variety of data.  

  ### 39. expensive and integrative

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 12, 2018

**What do you like best about Esri ArcGIS?**

i like how straight forward the platform is

**What do you dislike about Esri ArcGIS?**

i do not like how expensive the platform is

**What problems is Esri ArcGIS solving and how is that benefiting you?**

digitizing data and analyzing environmental variables

  ### 40. Good and getting better

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2018

**What do you like best about Esri ArcGIS?**

everything just works seamlessly and reliably

**What do you dislike about Esri ArcGIS?**

pricing is always sketchy and vague.  They should be more upfront with costs

**What problems is Esri ArcGIS solving and how is that benefiting you?**

making more AGOL licenses available

  ### 41. ArcGIS

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2018

**What do you like best about Esri ArcGIS?**

user interface is funcitonal and friendly

**What do you dislike about Esri ArcGIS?**

slow updates and can laggy interface at times


**What problems is Esri ArcGIS solving and how is that benefiting you?**

force protection and dod mission use cases

  ### 42. Arc Desktop Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2018

**What do you like best about Esri ArcGIS?**

Ease of finding buttons and tools via search functions

**What do you dislike about Esri ArcGIS?**

all the extra fees and licensens for extensions

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Mapping military instalations accuratly 

  ### 43. ArcGIS is very powerful but costly.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2017

**What do you like best about Esri ArcGIS?**

I like ArcGIS Pro and ArcGIS Online. The new interface of ArcGIS Pro takes a while to get used to but makes a lot more sense and and works more efficiently than ArcMap. 

**What do you dislike about Esri ArcGIS?**

I dislike all the license-locked tools and the inability to export maps into a format such as AI to tune them up in another program. I also find a lot of Esri's solutions to be very expensive. One of the challenges in my company is the ability to efficiently distribute maps that work offline, as we work in many rural areas as well as urban.

**Recommendations to others considering Esri ArcGIS:**

ArcGIS Pro is the best desktop GIS I've used amongst QGIS, MapInfo Pro, Global Mapper, and more.

**What problems is Esri ArcGIS solving and how is that benefiting you?**

We are currently solving spatial analysis issues related to utilities. For example, if someone is digging somewhere, we can decided not to send someone to check the area for underground if our spatial analysis indicates that there's nothing there.

  ### 44. ArcGIS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 11, 2018

**What do you like best about Esri ArcGIS?**

the whole software...both ArcMap and ArcCatalog

**What do you dislike about Esri ArcGIS?**

Separate extensions...prefer to have it all bundle

**What problems is Esri ArcGIS solving and how is that benefiting you?**

making better decision through visual maps

  ### 45. ESRI Conference

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2018

**What do you like best about Esri ArcGIS?**

The simplicity, and the true electric connectivity

**What do you dislike about Esri ArcGIS?**

I do not dilike anything about the product

**What problems is Esri ArcGIS solving and how is that benefiting you?**

NISC, Maps

  ### 46. Long time user

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** July 09, 2018

**What do you like best about Esri ArcGIS?**

Comprehensive product with lots of tools

**What do you dislike about Esri ArcGIS?**

Sometimes crashes, ArcGIS has too many apps, gets confusing

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Education

  ### 47. Great for mapping

**Rating:** 4.5/5.0 stars

**Reviewed by:** Samantha H. | Technician II, Government Administration, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2017

**What do you like best about Esri ArcGIS?**

Easy to use and allows you to be creative and make either functional or pretty maps

**What do you dislike about Esri ArcGIS?**

Can be a little glitch.  Every once in a while it'll just close for no reason.

**Recommendations to others considering Esri ArcGIS:**

Great product

**What problems is Esri ArcGIS solving and how is that benefiting you?**

We create maps of the entire County showing each parcel.  It is easy to use and very productive.

  ### 48. ArcGIS

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** January 28, 2018

**What do you like best about Esri ArcGIS?**

ArcGIS has numerous features, which allows the user to create any type of map. Maps can vary from very simplistic to very complicated. There are a lot of customization options which allows the user to be creative in terms of visuals. 

**What do you dislike about Esri ArcGIS?**

The interface isn't very user-friendly and requires a lot of time researching and playing around with the different features to learn to create a map. In addition, there are so many tools and features, it makes it difficult to navigate the software.  

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Understanding environmental phenomena and relationships as it relates to space.  

  ### 49. I use ArcGIS for everything.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brooke P. | Civil Engineer, Civil Engineering, Enterprise (> 1000 emp.)

**Reviewed Date:** April 05, 2018

**What do you like best about Esri ArcGIS?**

It's such a robost piece of software.           

**What do you dislike about Esri ArcGIS?**

It can't handle large point clouds.      

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Cost savings by reducing cost per cubic yard. 

  ### 50. Certified in GIS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2018

**What do you like best about Esri ArcGIS?**

Functional diversity. Arc Gis allows for many different solutions to a problem. The scope of the program can help geologically challenging feats that might require many man hours

**What do you dislike about Esri ArcGIS?**

Complexity of the program takes a long time to master

**Recommendations to others considering Esri ArcGIS:**

Practice makes perfect

**What problems is Esri ArcGIS solving and how is that benefiting you?**

Data management. Environmental problems. Optimizing placement of businesses.


## Esri ArcGIS Discussions
  - [If not already in place, when will there be a merger between AutoCAD and ESRI?](https://www.g2.com/discussions/12714-if-not-already-in-place-when-will-there-be-a-merger-between-autocad-and-esri) - 1 comment, 1 upvote
  - [what is price of the software](https://www.g2.com/discussions/7652-what-is-price-of-the-software) - 2 comments, 1 upvote
  - [Where can I learn more about the technical details of ArcGIS Online?](https://www.g2.com/discussions/arcgis-online) - 1 comment, 1 upvote
  - [Where can I learn more about the technical details of ArcGIS Pro?](https://www.g2.com/discussions/arcgis-pro) - 2 comments, 1 upvote
  - [Where can I learn more about the technical details of ArcGIS Enterprise?](https://www.g2.com/discussions/arcgis-enterprise) - 1 comment, 1 upvote

- [View Esri ArcGIS pricing details and edition comparison](https://www.g2.com/products/esri-arcgis/reviews?page=8&section=pricing&secure%5Bexpires_at%5D=2026-07-20+22%3A23%3A39+-0500&secure%5Bsession_id%5D=2cf5f79f-4ddd-48c0-8567-dbcbbc642a45&secure%5Btoken%5D=6e93b488683a8c87d35f34d6ca233694737089f2229c8a093a9d15222b529d61&format=llm_user)
## Esri ArcGIS Integrations
  - [FME Platform](https://www.g2.com/products/fme-platform/reviews)
  - [MicroStation](https://www.g2.com/products/microstation/reviews)
  - [Revit](https://www.g2.com/products/revit/reviews)

## Esri ArcGIS Features
**Reports**
- Reports Interface
- Steps to Answer
- Graphs and Charts
- Score Cards
- Dashboards

**Data Management**
- Data Capture
- Data Storage
- Data Manipulation
- Data Visualization

**Cartography**
- Map Design
- Vector Mapping 
- Data Visualization
- Overlaying

**Map Creation**
- Geocoding
- Buffer Zone Query
- Overlaying
- Publishing

**Analysis**
- Predictive Analysis
- Distance Analysis 
- Spatial Analysis
- Data Stream

**Analysis**
- Spatial Analysis
- Reporting 
- Real-Time Streaming 

**Reporting**
- Data Transformation
- WYSIWYG Design
- API Integrations

**Self Service **
- Calculated Fields
- Data Column Filtering
- Data Discovery
- Search
- Collaboration / Workflow
- Automodeling

**Advanced Analytics**
- Predictive Analytics
- Data Visualization
- Big Data Services

**Building Reports**
- Data Transformation
- Data Modeling
- WYSIWYG Report Design
- Integration APIs

**Platform**
- Mobile User Support
- Customization 
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Breadth of Partner Applications

## Top Esri ArcGIS Alternatives
  - [Maptitude](https://www.g2.com/products/maptitude/reviews) - 4.7/5.0 (148 reviews)
  - [MapInfo Pro](https://www.g2.com/products/mapinfo-pro/reviews) - 4.1/5.0 (107 reviews)
  - [CARTO](https://www.g2.com/products/carto/reviews) - 4.5/5.0 (64 reviews)

