ESO is listening to their customers and their needs and allowing that to drive their decisions going forward. They have made a lot of progress in the fire community over the past year. Review collected by and hosted on G2.com.

The fire product replacing Firehouse is not fully where it needs to be yet. You have to purchase multiple solutions to make up for some of the functions lost in the transition from Firehouse to ESO Review collected by and hosted on G2.com.