AP
Verified User in Public Safety
Mid-Market (51-1000 emp.)
"The implementation process was very smooth and support was initially very responsive."
What do you like best about ESO Fire RMS?
The simplicity of its use, the majority of our members picked-up on the new reporting system quickly and commented on its intuitive format. Review collected by and hosted on G2.com.
What do you dislike about ESO Fire RMS?
The auto-CAD import does not always come over from EHR without validation issues. This has created confusion from some of our members not understanding why some EHR reports come over to Fire as Locked and others remain in Draft status. We were told that this issue was being worked on and 8 months post-implementation, it has not been resolved. Review collected by and hosted on G2.com.