G2

ES

Erick S.

Small-Business (50 or fewer emp.)

5/2/2018

"Great product, mid to upper tier support are amazing, first tier support not so much"

4.5/5

What do you like best about Epicor Prophet 21?

Their ERP solution is top-notch. When you get to upper tier support, they know their stuff. Review collected by and hosted on G2.com.

What do you dislike about Epicor Prophet 21?

First few tiers of support don't always understand the request, and those can stall until it escalates to someone that understands. Review collected by and hosted on G2.com.

Recommendations to others considering Epicor Prophet 21:

It is worth a look - when considering the price, remember that you get what you pay for! Review collected by and hosted on G2.com.

What problems is Epicor Prophet 21 solving and how is that benefiting you?

Great solution for all things ERP. Established product integrates well with our warehouse management system, CRM system, and B2B site. Review collected by and hosted on G2.com.