Functionality. I can see who is all in the office and visitors coming. Although not everyone is using it which is frustrating. I don't know how to send out reminders through the app to get them to log in. If there was a function to remind employees with a link attached then they could just hit that link and log in. Review collected by and hosted on G2.com.
If I wasn't an administrator I would be able to see as much. When I try to help others they have a whole other view. It would be nice to know what views others have. A manager asked why they couldn't review their own team log-in status. I didn't know how to answer. Maybe I just don't know the system as well as I should to be able to help others, Review collected by and hosted on G2.com.
Hi Jessica - Thanks for sharing your feedback! Adoption always takes time, and we have a number of tools to help your team get up to speed.
For sending reminders, this Zapier integration for Envoy Desks may be helpful: https://envoy.help/en/articles/5650726-zapier-envoy-for-desks.
Non-admin users do have access to see which employees are scheduled in the office. And as an admin, you can also send reports for visitor data: https://envoy.help/en/articles/6024514-schedule-reports.
If you're looking for more support to help your team succeed with Envoy, we're here to help! Please reach out to your CSM or contact Support here: https://envoy.com/contact-support/.