Honestly it is the customer service behind the software. Issues are heard and actually worked on. We are always pleasantly surprised when we are told that a suggestion for improvement was shared and then actually implemented. Review collected by and hosted on G2.com.
Right now foremost in my mind is the new budget tool. It is extremely difficult to get correct information. Having said that, we brought the issue to the attention of our superstar Customer Success Manager and boom, we have a meeting set to walk through our examples and issues. Review collected by and hosted on G2.com.
Thank you for sharing this! We love hearing that you feel heard and that your feedback is turning into meaningful improvements. We appreciate your partnership and are glad our team is there to support you along the way.