G2

Ian R.

Director, Engineering

Music

Mid-Market (51-1000 emp.)

9/24/2026

"Easy WebPush Notifications with Useful Reporting for Music Updates"

5/5

What do you like best about Engagelab?

For us, the biggest value has been being able to reach listeners even when they are not actively on our website. We use WebPush to let people know when new music is available, when playlists are updated, and when there is an upcoming event or artist announcement. We also use it for selected subscription promotions. The platform is fairly easy for our team to work with and we don`t have to make the process complicated every time we want to send an update. The reporting is also useful for checking how people are responding to the notifications. Review collected by and hosted on G2.com.

What do you dislike about Engagelab?

There are a few areas where we would like to have more customization as our campaigns become more advanced but nothing that has caused a major issue for us. Review collected by and hosted on G2.com.

What problems is Engagelab solving and how is that benefiting you?

The major issue for us is keeping listeners connected to the platform between visits. Someone might discover a song or playlist today and not return for several days. Webpush gives us a direct way to bring their attention back when there is something relevant to share. It has been useful for promoting new releases, keeping people informed about artists and events and reminding users about things happening on the platform. For our team, it has made audience communication more immediate without having to rely entirely on paid promotion. Review collected by and hosted on G2.com.