G2

Tiffany B.

Sales Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

10/27/2026

"EngageBay’s 360° Contact View Makes Contact Management Effortless"

5/5

What do you like best about EngageBay?

I like how EngageBay keeps all our contact information in one place. The 360-degree contact view is one of the features I find useful because I can check a contact's details and previous interactions without jumping between different pages. Smart lists are useful when I need to keep a specific group together. These features make contact management more organized and save me from having to search through contacts manually all the time. Review collected by and hosted on G2.com.

What do you dislike about EngageBay?

It takes little time to get familiar with all the options, especially when setting up lists and filters. Some initial guidance would make things easier for new users. Apart from that, the contact management features are quite straightforward once you get used to them. Review collected by and hosted on G2.com.

What problems is EngageBay solving and how is that benefiting you?

Keeping track of contacts and their previous interactions can get messy when information is spread across different places. EngageBay helps bring that information together. Having smart lists, static lists and the contact overview in one place makes it easier to find the right contacts and understand the context before following up. It is a practical solution for keeping our contact database organized without making the process unnecessarily complicated. Review collected by and hosted on G2.com.