The task management is probably one of the things I like most about EngageBay. It is easy to create tasks and move them through different stages as the work progresses. It gives us a clear view of what needs attention and what has already been completed.

Managing contacts is also very convenient. We can keep contact details, tasks, notes and activities together, which saves us from having to check different places for customer information. It has made our day-to-day work more organized and easier to manage. Review collected by and hosted on G2.com.

There is a bit of a learning curve when you first start setting things up, especially if you want to customize the workflow. Once everything is configured, though, it becomes quite easy to use. Review collected by and hosted on G2.com.