G2

Nitish K.

Business Consultant

Consulting

Mid-Market (51-1000 emp.)

8/27/2026

"EngageBay Keeps Contacts and Email Campaigns Organized in One Place"

4.5/5

What do you like best about EngageBay?

We started using EngageBay mainly to get our contacts and email communication in one place. So far, it has worked well for what we need.

The contact management is probably the part we use most. It's nice being able to look up a contact and see the information and activity without having to search through different places. We also use email broadcasts for sending updates to different groups of contacts.

The email templates are another feature I use quite often. Once you have a few templates ready, it saves a lot of time because you're not creating the same type of email again and again. We also use sequences for follow-ups, which has been useful when there are a lot of prospects to stay in touch with. It has made our overall email process more organized. Review collected by and hosted on G2.com.

What do you dislike about EngageBay?

There are quite a few options, so it took me a little while to get used to everything. Some parts of the email editor could also be easier to work with. These aren't major issues for us, though. Review collected by and hosted on G2.com.

What problems is EngageBay solving and how is that benefiting you?

The biggest thing for us is organization. Earlier, it was easier for contacts and follow-ups to get scattered between different tools. With EngageBay, we have one place to manage contacts and handle our email campaigns.

It saves us some manual work, especially with regular follow-ups, and makes it easier to keep communication going with prospects without having to remember everything ourselves. Review collected by and hosted on G2.com.