G2

Margaret D.

Account Manager

Information Services

Mid-Market (51-1000 emp.)

8/26/2026

"Effortless Automated Follow-Ups and Helpful Email Tracking"

4.5/5

What do you like best about EngageBay?

I mainly use EngageBay for email marketing and follow-up sequences, and that has worked well for us.

What I like most is being able to setup a sequence once and let the follow-ups go out automatically. I don't have to keep checking who needs an email or remember when I last followed up. Setting up the emails and delays between them is also pretty simple once you get used to it.

I also find the email tracking useful. Being able to see opens and clicks gives me a quick idea of whether people are engaging with the emails or not.

For our team, the main advantage is simply that email follow-ups take less manual work now. Review collected by and hosted on G2.com.

What do you dislike about EngageBay?

There are quite a few features, so it took me little while to get familiar with everything. The interface can also feel a bit busy in some areas. Review collected by and hosted on G2.com.

What problems is EngageBay solving and how is that benefiting you?

Before using sequences, a lot of follow-ups were easy to miss, especially when there were several leads to keep track of.

Now we can put the follow-up emails into the sequence and let them run automatically. It saves time and makes the process more consistent without someone having to manually send every email.

Overall, email sequences are probably the part of EngageBay that has been most useful for us. Review collected by and hosted on G2.com.