I use Endear for clientelling and mass messaging. I appreciate that it allows us to pull customer data to build segments, reaching relevant customers with relevant messages. I like the support, and we love the filters. We use them to reach customers who have purchased specific brands within a timeframe and also from a specific store. The initial setup was very easy. Review collected by and hosted on G2.com.

I wish the reporting could be more robust. I would like a ChatGPT integration so I could aggregate my data and build out company-wide benchmarks or have the ability to have that within the software. Also, geo-fencing. Review collected by and hosted on G2.com.