One thing that pops out to me is that Empower is extremely easy to use. As someone who isn't in Empower frequently, I find it very easy to navigate and find what I'm looking for even though the info I'm seeking may be buried in layers. I've also been told by our admin that the Customer Service is top notch! Review collected by and hosted on G2.com.

Although the UI is very easy to navigate, it seems too simple at times for such a complex system. I find myself getting lost in loops sometimes. Review collected by and hosted on G2.com.