G2

Carly C.

Senior HR Generalist

Mid-Market (51-1000 emp.)

8/24/2026

"Intuitive, Centralized Benefits Administration Made Easy with Employee Navigator"

4/5

What do you like best about Employee Navigator?

Employee Navigator simplifies benefits administration for our employees. The platform is intuitive and makes it easy to manage enrollments, eligibility, life events, and employee benefit information all in one place. I especially appreciate having a centralized system that reduces manual administrative work while also giving employees a user-friendly way to review their benefits and make elections. Overall, Employee Navigator helps make benefits administration more organized, efficient, and manageable. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

My biggest frustration with Employee Navigator is the lack of a true 360-degree integration with our payroll system. While Employee Navigator works well for benefits administration, not having a seamless two-way data feed creates additional manual work and requires us to manage information across multiple systems. A stronger integration that automatically keeps employee demographics, deductions, benefit elections, and other relevant information synchronized between Employee Navigator and payroll would significantly improve efficiency and reduce the risk of discrepancies or manual errors. Review collected by and hosted on G2.com.

What problems is Employee Navigator solving and how is that benefiting you?

Employee Navigator helps us centralize and streamline benefits administration, particularly during new hire enrollment, open enrollment, and qualifying life events. It gives employees a single place to review plan information, compare options, make elections, and access their benefits throughout the year. From an HR perspective, it reduces paperwork, keeps enrollment information organized, and makes it easier to track eligibility and elections. Overall, it has helped create a more consistent and user-friendly benefits experience for employees while reducing some of the administrative burden on HR. Review collected by and hosted on G2.com.