My main concern throughout this experience was how the onboarding process would unfold and how long it would take to feel comfortable using the software. Ember and their team made the transition smooth, supporting us at every stage of onboarding and continuing to assist us even now, five months later. As our inspection department has expanded, the Ember team has developed customized inspection forms and documents that have supported our growth. In conclusion, I want to extend a special thank you to Adrian Villa, our customer support representative from Ember. I truly cannot say enough about how helpful and supportive he has been throughout this process. Review collected by and hosted on G2.com.

At the moment, we are not making full use of Ember software. We continue to rely on our previous method for writing proposals on deficiencies, which has made it a bit challenging to develop our own process for resolving these issues within the program. However, this is not a criticism of Ember itself, as I have not yet raised these concerns with their team. Review collected by and hosted on G2.com.