The workflow has been much smoother than our previous software. The reporting is also specifically for fire sprinkler which is perfect for us. There are a few details, like adding multiple items under 1 deficiency which we haven't been able to get to work as it should with a few other products.

Customer support has been extremely helpful and responsive. I really prefer having an account manager that I can email or even text if I need. Review collected by and hosted on G2.com.

I would prefer to customize my reports but they are programmed on the backend. Engineering is doing this for me so it isn't a major issue, I just like to be able to modify if needed. Review collected by and hosted on G2.com.