![David P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David P.")
DP

David P.

CRM & Loyalty Manager

Enterprise (\> 1000 emp.)

2/3/2022

"A very easy to use product with great support and pre configured campaigns"

4.5/5

What do you like best about SAP Engagement Cloud (formerly SAP Emarsys)?

It is straightforward to use and integrates seamlessly with SAP Ecommerce platform. The reporting and out-of-the-box attribution models are first rate. The preconfigured campaigns save time. The ongoing support is amazing. Review collected by and hosted on G2.com.

What do you dislike about SAP Engagement Cloud (formerly SAP Emarsys)?

The campaign management functionality is not as powerful as some other products, but it does everything most customers will ever need. Review collected by and hosted on G2.com.

What problems is SAP Engagement Cloud (formerly SAP Emarsys) solving and how is that benefiting you?

Delivering event-driven campaigns to customers to increase revenue. The abandon cart campaign for example has a 60% open rate. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

See what 620 reviewers think of SAP Engagement Cloud (formerly SAP Emarsys)

4.2 out of 5 · Verified reviews from real users

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