Running a digital marketing agency, I needed to make sure that my client service team was replying to clients promptly. This tool enables me to do so. It's simple, yet accomplished what I needed. And it was much cheaper than the alternatives I researched. Review collected by and hosted on G2.com.

I can't think of anything I dislike. Other solutions may have more features and integrations but in terms of what I needed, this was perfect. Review collected by and hosted on G2.com.