
I find the auto-dispatching feature of Elite EXTRA stands out to me. It's useful because I can set up scheduled runs for easier dispatching needs, and once a customer submits a return for pickup, it automatically puts that return into the next run. This makes picking up returns a breeze. Additionally, transitioning from our old school method with pen and paper to using Elite EXTRA has been a great improvement. Though initially, as with any new system, it was a bit of a struggle, the Elite EXTRA team made the setup as smooth as possible. Review collected by and hosted on G2.com.
Integration with Eagle is a big one. It works about 85% of the time. The integration software they use, I believe, is the problem. It resets almost every weekend. Review collected by and hosted on G2.com.