G2

Shivani K.

Digital Marketing Manager

Small-Business (50 or fewer emp.)

10/27/2026

"AI Leasing Agent and Tour Scheduling That Saves Hours Daily"

4/5

What do you like best about EliseAI?

I use its AI leasing agent and automated tour scheduler every day to manage inbound prospects. The UI is clean, and the two-way sync with our property management system runs smoothly in the background, saving our marketing team two to three hours each day. The omni-channel inbox pulls emails, SMS, and web chats into a single place, so nothing gets missed; it can qualify leads even those that come in after hours within minutes and book them directly into available calendar slots. One unexpected benefit I’ve noticed is that the conversational AI also takes care of rescheduling weekend tour cancellations, which has boosted our in-person visits without requiring any additional budget. Review collected by and hosted on G2.com.

What do you dislike about EliseAI?

When we update our auto-reply guides to include property-specific promotions or special discounts, it can take a little while for the system to fully apply and follow the new rules. If they added a real-time prompt-testing sandbox directly within the chat settings, we could preview and validate new campaigns before they go live, which would make the whole process much faster. Review collected by and hosted on G2.com.

What problems is EliseAI solving and how is that benefiting you?

We used to struggle with missing rental leads that came in late at night or during holidays, along with the burden of manual follow-ups. Now we can provide 24/7 instant AI responses and automated calendar bookings, which has led to an approximately 35% increase in our lead-to-tour conversion rate and a significant reduction in our marketing cost per lease. In the past, we wasted a lot of time tracking messages across multiple listing portals; with this platform, the entire inbound pipeline is consolidated in one place. Their onboarding support helped our team complete setup in a very short time, and we were able to see a clear ROI on our marketing spend starting in the very first quarter. Review collected by and hosted on G2.com.