G2

Nabine K.

Senior Manager Analytics

Enterprise (> 1000 emp.)

10/22/2026

"Streamlined Leasing Communication and Lead Tracking with EliseAI"

4/5

What do you like best about EliseAI?

EliseAI helps me manage the flow of leasing and resident communication across phone, text, email, and chat, while I still rely on manual follow-up for critical conversations. I also appreciate the prospect information and EliseCRM features, which help me stay on top of lead activity, organize tour scheduling, and keep communication logs in one centralized place, supported by integrations with many property management tools. At the same time, Elise handles many of the repetitive back-and-forth questions quickly, which saves about an hour per day in a busy office. One unexpected benefit is that having these conversation records makes it much easier to spot frequently asked questions and identify areas where we can improve our process. Review collected by and hosted on G2.com.

What do you dislike about EliseAI?

Setting up property-specific information and configuring conversation flows takes some time. Onboarding would be smoother with more templates for common data and reporting workflows, so you don’t have to build as much from scratch. Review collected by and hosted on G2.com.

What problems is EliseAI solving and how is that benefiting you?

We were struggling with fragmented communication records, slow response times, and manual tracking of leasing information and inquiries. Now we can automate more of the repetitive interactions and maintain a consistent, centralized view of prospect information and activity. This reduces administrative work, and the integrations cut down on duplicated data entry, which helps streamline operations overall. The value proposition is improved operational efficiency and better use of team members’ time. The return on investment is positive when the reduction in administrative workload, along with improvements to lead generation, conversion, and organization, outweighs the costs of implementation and subscription. Review collected by and hosted on G2.com.