G2

Mary P.

Medical Practice Professional.

Medical Practice

Small-Business (50 or fewer emp.)

9/17/2026

"Zero-Downtime Microsoft 365 Migration with Secure OAuth 2.0 Authentication"

5/5

What do you like best about EdbMails Office 365 Migration?

As a specialty dental clinic, our email system is the lifeblood of our practice we use it daily for patient appointment confirmations, specialist referrals, and receiving digital X-rays from general dentists. We used EdbMails to migrate our Microsoft 365 environment during a recent organizational restructuring. What I liked best was the Incremental Migration (delta sync) feature. It allowed us to migrate our primary and shared mailboxes (like our frontdesk and referrals accounts) over the weekend while the clinic was closed, and then run a quick sync on Monday morning to catch any weekend emails. This gave us true zero downtime. Furthermore, the software uses OAuth 2.0 modern authentication, which is crucial for us to maintain HIPAA compliance and ensure patient data is securely transferred. Review collected by and hosted on G2.com.

What do you dislike about EdbMails Office 365 Migration?

While the software is incredibly capable, the interface is very utilitarian and clearly built for IT administrators. For a specialty clinic where the 'IT team' might just be an office manager or a part-time consultant, there is a slight learning curve to understand the mapping of source and target mailboxes. It would be great if they had a slightly more guided 'wizard' mode for smaller healthcare practices. However, once configured, it worked flawlessly. Review collected by and hosted on G2.com.

What problems is EdbMails Office 365 Migration solving and how is that benefiting you?

We needed to migrate our clinic's mailboxes to a new Microsoft 365 tenant without losing our complex folder structures, historical patient communications, or shared calendar permissions (which our hygienists rely on for operatory scheduling). EdbMails solved the problem of data loss and manual reconfiguration. It preserved all our email attributes and delegation permissions natively. The benefit was a seamless transition for our front desk staff they logged into their new system on Monday morning and all their patient emails and attachments were exactly where they expected them to be, allowing them to focus on patient care rather than IT issues Review collected by and hosted on G2.com.