Store and fulfillment side has been reliable from day one - no complaints there. What surprised me was learning that the higher tiers only become available after three consecutive months of paid basic billing, not something I could just upgrade into whenever I wanted. Once I understood the logic, it made sense as a way to make sure people are actually committed before scaling up access. Review collected by and hosted on G2.com.

Wish that requirement was communicated more clearly during signup instead of something I had to piece together later. A simple line on the pricing page would've saved some confusion about why upgrade options weren't showing up when I expected them to. Review collected by and hosted on G2.com.