G2

Dallas S.

Small-Business (50 or fewer emp.)

10/16/2024

"Accurate Captioning and Transcription Service for Archives"

5/5

What do you like best about Echo Labs?

We had over 60 oral history videos plus some YouTube content, and Echo Labs was able to process multiple videos at once, finishing them in just a day or two. The accuracy of the captions was impressive—far better than AI-only solutions. We also appreciated that they allowed us to provide a controlled vocabulary, which ensured that even local or specialized terms were captured correctly. Their user dashboard made the whole process simple, whether we were uploading videos directly or linking to YouTube. Review collected by and hosted on G2.com.

What do you dislike about Echo Labs?

There is nothing we disliked. They handled everything seamlessly, even when we uploaded large quantities of videos. Review collected by and hosted on G2.com.

Recommendations to others considering Echo Labs:

Echo Labs is perfect for any organization or archive looking to make their video content more accessible and searchable. Their platform is easy to use, and their ability to handle a large volume of content efficiently made a big difference for us. It’s a great solution for making video content more accessible and easier to search. Review collected by and hosted on G2.com.

What problems is Echo Labs solving and how is that benefiting you?

We needed to improve accessibility for our video content, particularly for oral history interviews and YouTube videos, by adding captions and transcripts. Echo Labs stepped in and provided high-quality captions that were essential for making our content accessible to a broader audience, especially the deaf and hard-of-hearing community. On top of that, having transcripts available has made it so much easier for our users to search through the videos and locate specific topics. Review collected by and hosted on G2.com.