# EBQ Reviews **Vendor:** EBQ **Category:** [Salesforce Consulting Services](https://www.g2.com/categories/salesforce-consulting-services) **Average Rating:** 3.9/5.0 **Total Reviews:** 16 ## About EBQ Save time, money, and effort. We can eliminate the need to continuously hire and train. Let EBQ provide you with a team of experts who specialize in all stages of the buyer’s journey, including: CRM Consulting, Data, Marketing, Appointment Setting, Sales, and Customer Experience. We assess your business’s needs, create a custom strategy based on your industry’s best practices, and hold biweekly meetings to review our progress. ## EBQ Reviews ### 1. Partners in lead generation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2023 **What do you like best about EBQ?** They are very positive and willing to partner. During months when they've fallen short, they've taken steps to correct issues quickly and get things going in a forward momentum. **What do you dislike about EBQ?** EBQ is not inexpensive, so the learning phase for us has been expensive. I think their services are probaby best served for businesses who are more seasoned than ours. With that said, they've still be very willing to change course and try new strategies. **Recommendations to others considering EBQ:** Make sure you have a solid strategy in place before engaging any lead gen agency. And be sure that you have solid processes in place if you have an internal team in addition to EBQ's team. Being organized in your CRM will only serve to improve the experience for everyone. Also, be sure you have a solid marketing strategy in place. Don't rely solely on a lead gen firm as your sole source of marketing. You'll need to have robust marketing efforts in place that surround your outbound demand gen program to help convert leads. **What problems is EBQ solving and how is that benefiting you?** EBQ is helping our business with lead generation. Their team isn't shy about picking up the phone and connecting with prospects. We're still learning which messaging works best, but they have been very positive and willing to try a variety of messaging and scripts with us. ### 2. Best BDR team **Rating:** 5.0/5.0 stars **Reviewed by:** Charlie N. | Senior Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about EBQ?** I'm coming at this as a client. The EBQ team has been by far the best BDR team that I have ever worked with. They bring us great leads and are always seeking feedback and improvement. I highly recommend their service and expertise. **What do you dislike about EBQ?** We haven't run into any issues thus far. **Recommendations to others considering EBQ:** Hire them! **What problems is EBQ solving and how is that benefiting you?** Outbound and lead generation via emails and calls. ### 3. a whole set of well made tools **Rating:** 4.0/5.0 stars **Reviewed by:** Willis H. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2023 **What do you like best about EBQ?** With their strategic practices they have implemented a more evolving marketing with a more defined focus. objectives have been accelerated and have reached the objectives more easily **What do you dislike about EBQ?** I don't like not having an online chat that will quickly clear up my doubts and be able to have a more understood and real conversation. **Recommendations to others considering EBQ:** It is a good platform and easy to use to achieve good goals **What problems is EBQ solving and how is that benefiting you?** everything has been a benefit to achieve accelerate the objectives because likewise it is possible to have a stable economy ### 4. No results generated at all **Rating:** 0.0/5.0 stars **Reviewed by:** Michael J. | Exec, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2022 **What do you like best about EBQ?** Their onboarding process was good. But that's the extent of it. **What do you dislike about EBQ?** The results were nonexistent. They do not handle their failure professionally. **Recommendations to others considering EBQ:** Go with a competitor **What problems is EBQ solving and how is that benefiting you?** EBQ was a complete waste of company time and resources. Unfortunately they're not able to deliver sales or appointments. When we cancelled they insisted on pretending to work for an additional month and then sending us to collections. Ridiculous behavior from someone that should have been a good partner, we could have scaled them from 2 reps to 20. ### 5. Underperformed way beyond the expectation **Rating:** 0.0/5.0 stars **Reviewed by:** Josh L. | CEO & Founder of Swit, Inc., Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2022 **What do you like best about EBQ?** I can't find anything good from their services. They don't even meet any criteria during a pilot. **What do you dislike about EBQ?** We’ve been working with 2 lead generation companies for 3-month pilots before any potential long-term partnership opportunities. And one of them, EBQ has underperformed too much, generating only 2 leads for two months even though the agreement says they will bring “estimated” 12 leads by 2 reps, which is only 16.5% achievement from the mutually agreed expectation. This is understandable, for we were able to stop the pilot right away, but I realized all they did was to use an automated email sending tool with poor content and they refused to adjust the original performance cost. This is not okay. I don't really want this kind of damage to hurt their future clients, especially enterprise startups. So I’d like to get this issue more publicly recognized in every review site to improve our work culture & partnership ethics in the industry. To prohibit this similar situations from happening to your orgs, please make sure your partnership agreement clearly shows the minimum guaranteed goal and prepares countermeasures in case of failure to achieve it for both parties. **What problems is EBQ solving and how is that benefiting you?** We wanted to generate leads in our ICPs with a sales augmentation partnership. But they were not even close to our expectation. ### 6. Disappointing **Rating:** 1.5/5.0 stars **Reviewed by:** Ian R. L. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2020 **Describe the project or task EBQ helped with:** Setting up demos for our flagship product **What do you like best about EBQ?** Nice people, promising literature, accessible **What do you dislike about EBQ?** Poor performance, poor execution, did not take full advantage of our assets, cookie-cutter design. I provided multiple opportunities for them to dial in an approach that would leverage our 20-years of experience but they continued with their cookie cutter approach. They admitted the rep assigned to our account was new and not the best fit, they also acknowledged they failed to properly follow up with leads from content consumption on our site but offered no goodwill to compensate. When I asked for a plan I got excuses and nothing in writing that conveyed any sense of confidence that this company could deliver. At the end of the day its just a bunch of people sending emails and making phone calls. **Recommendations to others considering EBQ:** Shop around **What problems is EBQ solving and how is that benefiting you?** I canceled the service ### 7. They won head-to-head against a competitor **Rating:** 5.0/5.0 stars **Reviewed by:** Adam B. | Vice President, Client Sales, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2019 **Describe the project or task EBQ helped with:** We asked EBQ and a competitor to go head to head for 3 months generating leads in our market. We took a list, split it evenly, trained both companies on our pitch and conversation, and let them roll. **What do you like best about EBQ?** They are so professional. They do what they say they're going to do, and then some. They also go month to month on their engagements, meaning they have to perform. **What do you dislike about EBQ?** It is going to take 2- 3 months for them to hit their stride, but that's to be expected. And I guess if pressed, I'd say that I'd love to be able to hear (via recording) the conversations just so we'd have more intel. **Recommendations to others considering EBQ:** Use them. They get it done. Comparing them to their competition, I'd never go with anyone else. The others who force you into longer contracts know that's their economic model. EBQ's model is built on delivering again and again and again. **What problems is EBQ solving and how is that benefiting you?** The hiring, training, on boarding and management of the SDR/BDR position. Working with them, it was so much easier to get results because I wasn't focused on finding and hiring the talent. They took care of that and then went out and cleaned up in lead gen. ### 8. Extremely professional service that delivers on promise **Rating:** 4.5/5.0 stars **Reviewed by:** Brian S. | Director Sales Operations, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2019 **Describe the project or task EBQ helped with:** We were tasked with clearing out a backlog of MQLs and automating our MQL assignment and follow up process. We had a lead backlog of about 1000 leads with hundreds more being delivered monthly. EBQ called and qualified those leads to arrange appointments for our Account Executives. **What do you like best about EBQ?** The structure of the work done for us stood out the most. It was very clear who was being followed up, what the last and next steps were, and where in the lead generation pipeline a prospect was. Along the same lines, EBQ (our project manager specifically) was very responsive to our desire to prioritize specific leads that were in our sweet spot. We were able to continuously work with our team in order to refine and improve our lead follow up process. **What do you dislike about EBQ?** We lost a little organizational knowledge because of our use of EBQ. We were more expeditious and rigorous following a process, but a bit less nuanced. **Recommendations to others considering EBQ:** There is a significant amount of upfront work required to make sure that EBQ and your resources understand the value proposition, the buyer personas, and the ideal outcomes. Once that initial work is done, the process is closer to set and forget. **What problems is EBQ solving and how is that benefiting you?** Using EBQ meant I could have a hands off approach on our inbound lead generation process and instead focus on targeted outbound work. ### 9. Generating Quality Leads **Rating:** 4.5/5.0 stars **Reviewed by:** Debra C. | WW Lead Qualification Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2019 **Describe the project or task EBQ helped with:** EBQ is responsible for vetting leads we provide to their consulting organization and turns them into sales opportunities for a focused Market Segment. **What do you like best about EBQ?** EBQ is very good when it comes to qualifying the lead records we provide, They are most strong in having conversations with current customers and X-Selling into this market segment. I believe that as they mature within the industry, their comfort in relaying a value proposition increases. They also do an excellent job of getting the appropriate contact to engage in a CTA. **What do you dislike about EBQ?** Methodology for how we like to sell and EBQ sometimes comes into conflict. EBQ seems to be better at warm leads versus cold calling. **Recommendations to others considering EBQ:** Make sure the campaign is focused, easy, executable and time is invested in the organization. Sound advice for any partnership. **What problems is EBQ solving and how is that benefiting you?** EBQ has helped us hit our pipeline goals by getting our market to trial our products and services and they do this in a very professional manner. I like their team hierarchy and the means by which they function internally. They are quick, responsive and receptive to various campaigns and can adapt accordingly. ### 10. I highly recommend EBQ **Rating:** 5.0/5.0 stars **Reviewed by:** Jerry B. | VP of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2019 **Describe the project or task EBQ helped with:** Over a 2 year period, EBQ helped with multiple lead generation projects with specific targets for each one. **What do you like best about EBQ?** The EBQ staff is very professional and personable. They learned our products quickly and were able to get prospects on the phone, qualify them, and keep them engaged long enough to drive up interest to confirm a one hour to 90 minute follow up meeting with our experts. **What do you dislike about EBQ?** There were no downsides. They were able to quickly shift to our various campaigns and help us refine those campaigns by offering great suggestions. **Recommendations to others considering EBQ:** Read through their on-boarding process. It's a well thought-out process but you still might want to refine certain elements for your specific needs. Just ask them to walk you through it. **What problems is EBQ solving and how is that benefiting you?** Two objectives/benefits: 1) Helping us gain higher name recognition by presenting us to a much larger group of prospects than we could have on our own, and 2) Generating a set of high quality leads that ultimately lead to product demos, evaluations, and purchases. ## EBQ Discussions - [What is EBQ used for?](https://www.g2.com/discussions/what-is-ebq-used-for) - [View EBQ pricing details and edition comparison](https://www.g2.com/products/ebq/reviews/ebq-review-7632429?section=pricing&secure%5Bexpires_at%5D=2026-05-26+18%3A45%3A20+-0500&secure%5Bsession_id%5D=0da62e5d-0f36-4b01-a669-ea490fa501fe&secure%5Btoken%5D=7fb74ecebad4d1416a2323169088e4f6affdc794ff82d1f6e0d7d3c924ae3bd8&format=llm_user) ## EBQ Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Capabilities** - B2B Lead Development - Onboarding - Lead Qualifying - Qualified Meetings - Sales Account Management - Virtual Support **Expertise** - Demand Generation - CRM - Analytics Capabilities **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top EBQ Alternatives - [KlientBoost](https://www.g2.com/products/klientboost/reviews) - 4.8/5.0 (397 reviews) - [Salesforce Customer Success](https://www.g2.com/products/salesforce-customer-success/reviews) - 4.4/5.0 (364 reviews) - [memoryBlue](https://www.g2.com/products/memoryblue/reviews) - 4.6/5.0 (307 reviews)