The absolute best part of eAuditor is how much time it saves our IT department on daily operations, completely eliminating manual tracking. The hardware inventory module is incredibly accurate and detailed—being able to instantly check the exact parameters, components, and specifications of any workstation across our network without leaving my desk is invaluable.
Another feature I rely on daily is the built-in remote desktop tool. Having remote access integrated directly into the asset management console makes providing technical support much faster. We can diagnose a machine's hardware details and immediately remote in to fix the user's problem, streamlining our entire IT workflow into one unified interface. Review collected by and hosted on G2.com.
The sheer number of features and modules can make the system feel a bit overwhelming for new users. The initial learning curve is quite steep, and it takes some time and training to fully grasp where everything is and how the modules connect. However, this is only a temporary hurdle—once you get past the initial onboarding phase and get used to the interface, navigating the platform becomes second nature and highly efficient. Review collected by and hosted on G2.com.