--- title: Easyship Reviews meta_title: 'Easyship Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 178 reviews by the users' company size, role or industry to find out how Easyship works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 178 scale: '5' date_modified: '2026-07-17' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Easyship Reviews **Vendor:** Easyship **Category:** [Shipping Software](https://www.g2.com/categories/shipping) **Average Rating:** 4.4/5.0 **Total Reviews:** 178 ## About Easyship Easyship is the world’s leading shipping software for borderless eCommerce. Our intuitive App and API integrate with all major eCommerce and marketplace platforms like Shopify, WooCommerce, BigCommerce, Adobe Commerce (Magento), Squarespace, WIX, Amazon, eBay, Etsy, and TikTok Shop—letting businesses of all sizes manage orders, multi-carrier shipping, and global tracking in a single unified dashboard. Easyship also provides end-to-end shipping, backer surveys and fulfillment for crowdfunding campaigns across Kickstarter, Indiegogo and Launchboom. No matter your use case, unlock instant access to exclusive pre-negotiated discounted rates up to 91% off retail prices and compare 550+ global courier services in seconds, with no minimum volumes or multiple account requirements. Top brands like eBay, AMEX, Ray-Ban, and Orbitkey trust Easyship to deliver a superior customer experience, save on shipping costs, and manage global import tax and duties. Signup for free, compare rates and automate all your shipping in minutes. ## Easyship Pros & Cons **What users like:** - Users commend the **exceptional customer support** of Easyship, praising their responsiveness and helpfulness in resolving issues. (56 reviews) - Users commend Easyship for its **user-friendly setup** , making transitions and shipping management seamless and efficient. (49 reviews) - Users appreciate the **excellent customer service** provided by Easyship, praising their fast responses and helpful solutions. (26 reviews) - Users value the **exceptional customer experience** with Easyship, highlighting its user-friendly interface and responsive support. (23 reviews) - Users appreciate the **easy integrations** of Easyship, streamlining their workflow and saving significant time. (21 reviews) - Users appreciate the **efficient shipping management** of Easyship, simplifying inventory and fulfillment while offering excellent customer support. (19 reviews) - Users appreciate the **user-friendly interface** of Easyship, making shipping processes effortless and reliable. (18 reviews) - Time-saving (17 reviews) - Ecommerce Integration (15 reviews) - Setup Ease (15 reviews) **What users dislike:** - Users find **shipping limitations** frustrating due to unreliable carriers and zip code errors affecting shipping efficiency. (21 reviews) - Users face **shipping issues** due to delays in refunds and unreliable shipping companies affecting overall experience. (14 reviews) - Users express frustration with **poor customer support** , facing language barriers and insufficient knowledge impacting their shipping experience. (12 reviews) - Users face **carrier limitations** with Easyship, restricting options and causing frustration due to missing services and classifications. (6 reviews) - Users find the **dashboard complex** , with a steep learning curve and time-consuming data entry tasks during initial setup. (6 reviews) - Users face **delivery delays** and frustrating service issues, impacting their ability to ship time-sensitive products effectively. (6 reviews) - Limited Features (6 reviews) - Label Issues (5 reviews) - Poor Interface Design (5 reviews) - Technical Issues (5 reviews) ## Easyship Reviews ### 1. Great shipping software - lots of options! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Easyship?** EasyShip has been a great shipping software for our company. Lots of options available for shipping, particularly for international shipments, allowing a choice between low cost carriers and premium express services depending on the item being shipped. Customer service is fantastic too. The few times I have needed to contact them they were very responsive and resolved the issue quickly. Lots of integrations with store platforms make it easy to bulk import orders too. **What do you dislike about Easyship?** Really not much I dislike about EasyShip. The only thing would have been the lack of ability to input customs codes, but that was resolved with an update they did so the option is available now. **What problems is Easyship solving and how is that benefiting you?** Ability to access a wide range of carriers depending on the item needing to be shipped, particularly for international shipments. ### 2. 4+ Years of Easyship **Rating:** 4.5/5.0 stars **Reviewed by:** Thor D. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Easyship?** Our account manager, Conor, is great. When issues arise, he is responsive and consistent with communication. There is clear evidence of continuous improvement going on behind the scenes to provide a better user experience and order management. **What do you dislike about Easyship?** Our first few account managers (3) weren't the best. Their understanding of how the platform operated and how to make it perform best for our situation lacked depth, and as a result, some significant errors occurred. This has been remedied with our current (last 2.5 years) account manager. **What problems is Easyship solving and how is that benefiting you?** Having a consolidated shipping platform that provides the best available shipping partners around the globe make for simplified logistics for our small brand. This minimizes multi-login needs and shows available options to ensure customer satisfaction. ### 3. best, easy and good prices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Easyship?** The platform is easy to use for booking shipments and comparing courier rates. Integration with marketplaces is smooth, and the interface is user-friendly for creating labels and tracking shipments. It’s helpful for managing multiple orders in one place. **What do you dislike about Easyship?** We continue to face repeated UPS weight discrepancies where we're being overcharged for weight that doesn't match the actual shipment. Despite raising the issue multiple times and providing evidence, Easyship has not provided a resolution. Support is slow and often redirects responsibility instead of fixing the problem. This has caused unnecessary losses and wasted time. A lack of accountability and poor dispute handling makes it hard to trust the platform for high-volume shipping. **What problems is Easyship solving and how is that benefiting you?** Easyship allows me to compare shipping charges across multiple couriers in one place, which saves time and helps me choose the most cost-effective option for each shipment. This is especially useful for international orders where rates and delivery times can vary widely. ### 4. They made it right. **Rating:** 4.5/5.0 stars **Reviewed by:** Tony Y. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Easyship?** The platform is very easy to use. The discounted rates are great. **What do you dislike about Easyship?** Update 3/14/25: Tom, the CEO, took time to resolve this issue. It was due to a mis-understanding and he has made this right for us. We appreciate him taking the time to do so. - Easyship’s support team lacks basic understanding of common products and shipping regulations. Despite providing clear information, they repeatedly asked for irrelevant documentation, delaying shipments and disrupting business operations. For reference, we sell natural, handmade bath & body products. They have deemed these as “hazardous” to ship, despite ingredients readily available to review. Their poor customer service and unnecessary hurdles make them an unreliable choice for small businesses. I have switched to a new shipping partner that gladly welcomed us after 10 years of shipping without issues at other companies! **What problems is Easyship solving and how is that benefiting you?** The platform provides great rates & easy integration. ### 5. Excellent Customer Service Functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Steve T. | Global Vice President, Delivery & Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Easyship?** I have to say that the CS function works well. **What do you dislike about Easyship?** The shipping rates are not as competitive as I would like for IPS. **What problems is Easyship solving and how is that benefiting you?** Ecommerce shipping ### 6. A great option for international fulfillment **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan D. | operations manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Easyship?** Their support services are always on call and eager to help. The ability to select from a wide range of couriers to deliver to customers around the world is pretty amazing. It integrates well with Shopify too! **What do you dislike about Easyship?** There are some minor glitches occasionally. **What problems is Easyship solving and how is that benefiting you?** There was a really bad early experience with misquoting shipping prices but so far the team has improved in that realm and there have been improvements in some areas of usability. ### 7. Save time and money with EasyShip **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Easyship?** Within minutes of creating our account, we set up a shipment that was easy to create at the convenience of having a pickup on our premises and saving us money compared to traditional couriers. Working with EasyShip is a no-brainer. We even had a question on our first order, and within minutes, not only did we get a response, but the question was answered and the issue was resolved right away. If you're looking for shipping solutions, stop your search because you found it with EasyShip **What do you dislike about Easyship?** We've had to adjust the number of emails that we get, which comes from a good intent of ensuring that the service and customer satisfaction are at a high level. **What problems is Easyship solving and how is that benefiting you?** Automatically choose from different carriers at pricing that we would never be able to get on our own. It saves. us time and money so we can focus on the more important things running our business. ### 8. Very noce experience with th easy ship **Rating:** 5.0/5.0 stars **Reviewed by:** Manpreet S. | Manger, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Easyship?** There services is too good so i this website **What do you dislike about Easyship?** Nothing is there that i dislike about easy ship **What problems is Easyship solving and how is that benefiting you?** Shipping labels i create from easy ship ### 9. Easyship's Platform and Support Team Streamline Our Shipping **Rating:** 4.5/5.0 stars **Reviewed by:** Scott S. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2024 **What do you like best about Easyship?** We are a gifting company, and our clients require us to ship to recipients around the world. Easyship's platform has enabled us to conveniently fulfill those global orders with the price, tracking, and speed parameters best suited for each individual case. We especially appreciate the ease and efficiency of Easyship's bulk order import function. Our CSM, Conor M., is great, he's always promptly available to answer questions or propose resolutions when we need him. **What do you dislike about Easyship?** I hear that monthly billing for Canada is a feature on its way, it will be extra nice when that is available for Canadian accounts. **What problems is Easyship solving and how is that benefiting you?** Price comparing, international shipments, bulk shipment processing, general shipping consultation. **Official Response from Easyship Marketing:** > Hi Scott, Thank you for your feedback! We're thrilled to hear that you had a great experience with Easyship and that you've been able to optimise your shipping process with the platform. We're looking forward to rolling out the monthly billing feature to Canada soon and our team will inform you of update to the platform in due time. Kind regards, Ben (Marketing @Easyship) ### 10. Effortless Labeling and Outstanding Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** mandi L. | Sales manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Easyship?** Easy access, easy to purchase label, quick repose from customer service, reliable **What do you dislike about Easyship?** Sometimes label cannot be create, or error **What problems is Easyship solving and how is that benefiting you?** Label service. Variety choice of supplier. ### 11. An intuitive and effective shipping platform **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan G. | Shipping Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Easyship?** Very easy to use software, intuitive and clear UI. We use it everyday and shipment creation is easy, clear, and hassle free. It was also easy to implement EasyShip with our in house shipping software in addition to using it on it's own. Provides a lot of useful shipping data for tracking shipping spend. Shipments are very easy to navigate and the search function has many different vectors. Customer service has been prompt and helpful when needed. **What do you dislike about Easyship?** EasyShip does not support some kinds of lithium battery shipments, so if you ship lithium batteries you will have some limitations. **What problems is Easyship solving and how is that benefiting you?** An easy way to purchase USPS labels and to create shipments with various carriers. Gives us simple order tracking and provides useful analytics. ### 12. Effortless Integration and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Easyship?** Very easy to use, seamless integration with my website and good customer service is there’s a problem. I worked with Amidesh Dhanasekaran today to resolve a problem and it was quick and clear and very helpful. **What do you dislike about Easyship?** It has taken me some time to understand how the platform works **What problems is Easyship solving and how is that benefiting you?** Integration with my website is easy and quick ### 13. EasyShip Review **Rating:** 5.0/5.0 stars **Reviewed by:** Lucia O. | Office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Easyship?** How it keeps a history of all your shipping information for each of our clients. And how it's not complicated to use. **What do you dislike about Easyship?** I wish I could do more than one shipment at a time however I understand that if you have a membership you can do them all. But I just don't do that much shipping that it would justify a membership. **What problems is Easyship solving and how is that benefiting you?** I paid for 2 day UPS shipment but it took them 3 days to get that to the client. They are trying to resolve some sort of credit from ups. ### 14. Best service I've used for shipping **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Easyship?** It's been so easy to use easyship with more options than my previous company that I was using for our business. Cheaper rates, better integration with my online store, less work on my part and way more efficient. Also the customer service rep Neha has been incredible answering all my questions with surprising speed. No brainer, it's the better option **What do you dislike about Easyship?** So far so good. Their basic plan is great to start with but if you do want more options there's a premium plan you can pay for **What problems is Easyship solving and how is that benefiting you?** Easy integration with my store. More shipping options with lower rates ### 15. Effortless to Use with Outstanding Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Easyship?** I appreciate how easy they are to use and how responsive they are in their communication. **What do you dislike about Easyship?** Nothing in particular stands out. They are a great shipping company. **What problems is Easyship solving and how is that benefiting you?** They resolved the challenge of learning how to manage shipping as a fulfillment center, and in my experience, they are the best at what they do. ### 16. The support team is fast to respond and genuinely helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Levae Z. | bakery, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2025 **What do you like best about Easyship?** The customer support is amazing — they’re always quick to respond, helpful, and really care about solving the issue. It makes the whole process feel easier and more reliable. **What do you dislike about Easyship?** Sometimes the courier delivery times don’t match the estimates, which can be challenging — especially when shipping fresh or time-sensitive products. **What problems is Easyship solving and how is that benefiting you?** Easyship helps streamline the shipping process by connecting me with reliable couriers and providing one platform to manage all my deliveries. It saves me time, reduces manual errors, and gives me peace of mind knowing I have support if anything goes wrong — which is especially important when I’m sending fresh sweets to customers across the country. ### 17. All-in-One Shipping Platform Makes Small Business Shipping a Breeze **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Easyship?** the accessiblity to different shippers all in 1 platform making it easy for small businesses like us to offer better rates for our customers. **What do you dislike about Easyship?** I wish there was better shipping rates for global orders from Singapore! **What problems is Easyship solving and how is that benefiting you?** Auto-filling fields for every shipment. Quick shortlisting of the most value-for-money to ship to our customers. ### 18. Best Shipping Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Char R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Easyship?** I finished a Kickstarter and was really happy with the integration between Easyship and Kickstarter. It imported and populated the CSV easily. I checked across multiple platforms and Easyship had the best rates and the best (free) plan for me. Many other services made you upgrade to a paid plan, but for now in my small business journey, the free Easyship plan is absolutely perfect. I just shipped out some of the orders today and by the time I got home, all the tracking info was available for each customer right in Easyship- especially great because I wasn't able to get a paper receipt from one of the companies I shipped out from! One worry off my mind for sure. So far, the process has been extremely easy and cost effective, two things that are at the top of my priorities right now for running my business! **What do you dislike about Easyship?** Importing the CSV from Kickstarter required a little bit of fiddling. Despite my trying to correct the fields in Google Sheets before submitting the CSV into Easyship, I still had to go through and manually fix addresses, add in box dimensions, select the HS Code and select the Residential Address for every customer (which I didn't have a ton to do overall, but could be really a hassle if you had hundreds of orders). I also couldn't figure out a way to hook up my shipping scale up to the software, so I could weigh each package and it document the weight automatically. I used to work for a factory and remember that functionality was really handy and sped the process up quite a bit. So, not too bad overall for me, as I have 63 orders to ship total and I'm further breaking them all down into batches of 10 or so, but it could be a real hassle if I had a lot more orders. Growing pains, I'll look into those features again when my business requires me to get more streamlined. Overall, these are minor nitpicks. This software still does a lot more than many others and all while still on the free plan, which I appreciate a lot! **What problems is Easyship solving and how is that benefiting you?** The ability to ship multiple orders all together, while still able to see each individual order (other companies lump them all together, which I didn't like). This allows me to see at a glance how many orders have been shipped and to who, which is super beneficial for dealing with my Kickstarter. ### 19. They answer very fast to help you when you need the assistance. Results within no time. **Rating:** 5.0/5.0 stars **Reviewed by:** Jason G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Easyship?** It is very EASY to track all your shipments from different vendors in one place. Updates and tracking very simple. **What do you dislike about Easyship?** Trying to understand the create rule section for my packages. **What problems is Easyship solving and how is that benefiting you?** They help with the ease of shipments. answering any questions i might have during the process. quick responses allows me to not skip a beat. ### 20. Exceptionally Patient with me **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastian S. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Easyship?** Chaithanya, Neha and Monika (like the rest of the team) were outstanding—exceptionally patient, professional, and incredibly helpful throughout the entire setup process. They provided clear, step-by-step guidance that made everything much easier to navigate. **What do you dislike about Easyship?** While the initial setup can be a bit challenging, the level of support offered by the EasyShip team, especially during the 14-day trial period, proved to be absolutely essential. Their assistance made a real difference. **What problems is Easyship solving and how is that benefiting you?** Initial set up for International Shipping and Duties and Tax prepaid option for International clients. NO SURPRISES POST SALE ### 21. Great Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Easyship?** responsive support, user friendly platform **What do you dislike about Easyship?** We’re experiencing issues with HTS codes and product classification that are limiting our courier options. For example, a camera without a battery is being flagged by UPS as containing one, which prevents us from using their service—even though the shipment doesn’t include a battery **What problems is Easyship solving and how is that benefiting you?** Easyship helps us streamline our international shipping by automating courier selection, customs documentation, and real-time tracking. It solves the problem of manually comparing shipping rates and transit times across carriers ### 22. Product with huge potential while keeping the personal touch **Rating:** 4.0/5.0 stars **Reviewed by:** SS J. | Creator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Easyship?** Easyship is great for my purposes as a small business. It has a lot of innovations that work well: I like that it remembers the size of my packages, and the weight of my individual items. I appreciate the integrations with Kickstarter. I appreciate that it manages package tracking. Customer support for my tier has been very responsive and very high-quality. I onboarded with Easyship because of the integration with Kickstarter. I was immediately contacted by Sanchith Mada, who has been my point of contact the entire time, which as been a huge help. The product would have been overwhelming without his onboarding services. A lot of services like this will shuffle you to a different customer satisfaction agent every time you have an issue. Sanchith's continuity gives Easyship a personal touch that I really appreciate. As is I use Easyship almost every day now. It's pretty easy to use for the most part, and I hope they continue to improve their frontend UI. **What do you dislike about Easyship?** The UI needs a lot of work still. Input fields are slow on all browsers (I'm using a 2018 Mac mini) and form fields change without warning, leading to data loss and frustration during manual input. There are gaps in the workflow. If I select a package or an item when creating a shipment for manual entry, it does not automatically remember or calculate the weights of these items, so I still have to do all of that myself. Adding rules is not intuitive, and sometimes it seems like they don't get applied. These are all minor issues but added up together will impact the product's adoption and growth in the long run. **What problems is Easyship solving and how is that benefiting you?** Easyship keeps all my shipping in one place. It tracks my product dimensions, weight and pricing, my package weight and dimensions, my customer addresses, shipping history and ongoing tracking. The international shipping service has been pretty useful to save money too. ### 23. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2025 **What do you like best about Easyship?** Customer Support especially Abhijith Mohan (Easyship) who has persevered for monthsfollowing up on a dispute with a carrier and resolving the issue **What do you dislike about Easyship?** None at this point, the software is quite easy to use **What problems is Easyship solving and how is that benefiting you?** Shipping from Multiple countries from and To ### 24. Best One-Stop Shop Platform for Order Fulfilment **Rating:** 5.0/5.0 stars **Reviewed by:** Diogo C. | Senior Business Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Easyship?** I really appreciate how user friendly it is, how supportive their account management set up is, and how they're very well priced. **What do you dislike about Easyship?** I'd love to see more reporting options, especially related to courier performance. **What problems is Easyship solving and how is that benefiting you?** They serve as our 3PL partner for the APAC Region ### 25. Easyship makes shipping from shopify and esty effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2025 **What do you like best about Easyship?** The combine shipments feature helps a lot. And the additional shipping carrier options for tracking and cost. And customer support is always quick to answer any question. **What do you dislike about Easyship?** The combine shipping relies on phone number format, which is technically irrelevant to shipping. But it is a small issue in an overall exceptional service. **What problems is Easyship solving and how is that benefiting you?** Consolidating shipments for several stores. This gives me one platform to use with all the stores and keeps things orgnaized. ### 26. Great Shipping Discounts, But Interface Can Be Complex **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Easyship?** I appreciate the integrations with my website, as well as the shipping discounts offered. **What do you dislike about Easyship?** At times, the tool can be quite complex and challenging to use. **What problems is Easyship solving and how is that benefiting you?** Supporting shipping label creation, courier selection and handling duties for overseas shipments. ### 27. Worst company! Better off lighting your money on fire! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Easyship?** It was somewhat easy to cancel and move to ShipStation and set up an account there **What do you dislike about Easyship?** Nothing worked as it should and support would just suggest another band aid to make it somewhat work. **What problems is Easyship solving and how is that benefiting you?** None. It was supposed to save both time and money and it accomplished neither. Nothing worked and it cost me tons of time trying to make it work. ### 28. FED-EX OVERNIGHT RATES ARE THE LOWEST! **Rating:** 5.0/5.0 stars **Reviewed by:** robert b. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Easyship?** The lowest FedEx overnight rates I've seen... Customer service is very responsive and responds in a timely manner. Very easy to use. **What do you dislike about Easyship?** FedEx Ground rates could be improved. They are not as favorable as their FedEx Overnight rates. **What problems is Easyship solving and how is that benefiting you?** They streamline the shipping process. Once you enter customer info, it automatically populates the next time you ship to that customer. Makes it very easy. ### 29. Outstanding Customer Service and Competitive Shipping Prices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Easyship?** Their customer service! Furthermore, excellent and competitive prices for shipping. **What do you dislike about Easyship?** Had an issue that took time - but thanks to the pro-active customer service - it all worked out. **What problems is Easyship solving and how is that benefiting you?** Competitive shipping overview ### 30. Impressed by easyship customer service response **Rating:** 4.5/5.0 stars **Reviewed by:** Syed H. | Technical Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2025 **What do you like best about Easyship?** Very helpful. The portal available with different couriers in competitive rates enable user to deside. **What do you dislike about Easyship?** Unable to call incase of extreme urgency. There should be at least easy way to contact any of the available customer service officer over phone. **What problems is Easyship solving and how is that benefiting you?** Time is money. Apart from this fact the reputation is always at stake if you fail to provide timely information deemed necessary to the client at counter part. ### 31. Best Service Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Hunter C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2024 **What do you like best about Easyship?** The customer support is absolutely outstanding. Quick to respond and always on the ball. They truly do whatever it takes to get it done in a very timely manner. For the more difficult issues, always follow up and eventually get it corrected which has greatly benifit our business. Making us more productive and preciese. The integration of EasyShip into our website has been so helpful although often incorrect, it is being worked on to my understanding. Easyship is very easy to navigate, as we use it several times a day. The implementation and cost of easyship has been worth every penny especially once we get the wrinkles ironed out. **What do you dislike about Easyship?** There are only a few things that lack on the back end that are currently being fixed as we have seen. Such as weights and zip codes not loading properly into easy ship and causing an error. the weights are being adjusted and working correctly now for our amazon. Need to work on our website though. The Zip code errors that prevent a dash in the line does create some headache, that we hope to see corrected if an entire US zip code is put in or an international zip code that has a dash in it will not let us edit & save the shipment. The weights not loading in correctly make our customers pay more than they should and box size and weights be inccorect often, which we have to manually correct. With all of that said the service is great and hope some things on the back in are corrected to further help and grow your company. **What problems is Easyship solving and how is that benefiting you?** Currently trying correct the weights, box sizes and zip codes integration to save time incorrect labels ### 32. convenient and helpful **Rating:** 5.0/5.0 stars **Reviewed by:** LUCI W. | logistics specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2025 **What do you like best about Easyship?** sync with shopify and auto tracking update with shopify **What do you dislike about Easyship?** less courier options and services to choose **What problems is Easyship solving and how is that benefiting you?** helpful shipping management system ### 33. It’s been great. **Rating:** 5.0/5.0 stars **Reviewed by:** Amaka J. | Shipping partner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Easyship?** The seamless integration and 24/7 support. **What do you dislike about Easyship?** So far, it’s been good. However, the couriers should be more reliable, particularly UPS. **What problems is Easyship solving and how is that benefiting you?** Shipping to our various clients in different countries. ### 34. Outstanding Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2025 **What do you like best about Easyship?** The customer service is great, I had needed some help from them recently and one of their associated, Shashank did an amazing job helping me. Highly recommend. **What do you dislike about Easyship?** Nothing really comes to mind, overall I have had a good experience with Easyship. **What problems is Easyship solving and how is that benefiting you?** The software helps me with calculating accurate shipping costs. ### 35. Very happy with fast and reasonable customer support who understands and wants to help our business **Rating:** 5.0/5.0 stars **Reviewed by:** Harvey . | Customer Support, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Easyship?** They reply fast and either help with a solution or follow up with one. I've never been let down by them. They are friendly, knowledgeable, helpful, and fast! I have worked with multiple of their support folks including Chaithanya who made sure that my issues were fixed right away! **What do you dislike about Easyship?** I wish there was more integration with shopify which would allow for less manual clicking for certain things like returns. **What problems is Easyship solving and how is that benefiting you?** Easyship helps when there are hiccups and helps by getting our products across the globe in a short time frame (at least with some shippers!) ### 36. Very nice support team - Saurav and account manager - Chaithanya. **Rating:** 5.0/5.0 stars **Reviewed by:** Neil W. | Managing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Easyship?** Ease of use. Customer support, Ease of Implementation. **What do you dislike about Easyship?** China market not covered and Number of Features **What problems is Easyship solving and how is that benefiting you?** Shipment fulfillment and forwarding for Shopify store. ### 37. Valuable product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2025 **What do you like best about Easyship?** Easy ship and cheap price, value to money and also have great customer support with ease of access to multiple features along with different vendors **What do you dislike about Easyship?** could lower prices to international shipping **What problems is Easyship solving and how is that benefiting you?** cheaper prices, no need to go to package center to generate labels and also allow international shipping with customs handling ### 38. Such an easy stress free experience and the BEST customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Easyship?** I like how easy it is to use. How thoughtful it was for the user. And the customer service is the best part. You’ll never be ignored or treated bad. **What do you dislike about Easyship?** I’m trying to think but not that many issues with EasyShip. **What problems is Easyship solving and how is that benefiting you?** Making the process much easier and faster to fulfill orders ### 39. K. S. Arms Review on behalf of Michael Schmid **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Easyship?** Excellent Customer Service. Website is VERY Easy and VERY fast and has GREAT Discounts Thank you! We use this service daily! **What do you dislike about Easyship?** We really don't have anything to dislike! **What problems is Easyship solving and how is that benefiting you?** Fast and reliable shipping. ### 40. A smooth experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Easyship?** Ease of use and convenient shipping rates, very quick and helpful customer support. **What do you dislike about Easyship?** The warehouse management system is not as immediate as their app, an introduction would have helped. **What problems is Easyship solving and how is that benefiting you?** Shipping orders to final customers while keeping the shipping costs cheap enough to allow me to offer competitive prices. **Official Response from Easyship Marketing:** > Thank you for your feedback. We're pleased to know that you're satisfied with the platform experience and have passed on your feedback to the team. If there's anything we can assist with in the meantime, please don't hesitate to reach out to us at support@easyship.com. ### 41. Failed Pickup - No Recourse **Rating:** 0.5/5.0 stars **Reviewed by:** James M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2025 **What do you like best about Easyship?** The site interface is easy to use and efficient. **What do you dislike about Easyship?** The courier I selected (QExpress) failed to pickup my package. When I called QExpress with the package number Easyship gave me, QExpress said it was not their number and could not track a third party number! To contact Easyship directly. How frustrating. When I decided to cancel my shipment all together, no refund is offered - it was a wasted exercise and experience. **What problems is Easyship solving and how is that benefiting you?** They solve my shipping needs (in theory) when it works. ### 42. The pricing is good. The customer service is difficult **Rating:** 3.5/5.0 stars **Reviewed by:** Patrick R. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2025 **What do you like best about Easyship?** Pricing helps us save some money on shipping our ecommerce products **What do you dislike about Easyship?** The customer service team is difficult to work with. There is a language barrier coupled with a knowledge barrier on how the Easyship products can work with our shipments/boxes. **What problems is Easyship solving and how is that benefiting you?** Lowered our costs. ### 43. Wonderful customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Patrik K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Easyship?** Great customer service. Every time I've used customer service they've been great. Professional and friendly. Easy to use. Can use with multiple stores. **What do you dislike about Easyship?** Not sure what to say here. I'm a new user and the only thing would be to make it accessible from within WordPress instead of having to go outside. **What problems is Easyship solving and how is that benefiting you?** quick and easy shipping especially with international ### 44. Monika helped me connect my account that was having issues. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Easyship?** Ease of use and the features and integration **What do you dislike about Easyship?** I would like a call feature for the Plus tier. Talking on the phone through problems is always better. **What problems is Easyship solving and how is that benefiting you?** Integration and having everything in one spot ### 45. What a fiasco!!! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Easyship?** I've used it in the past and liked comparing costs among carriers **What do you dislike about Easyship?** So much has gone wrong with yesterday's shipments (eight boxes) I don't even know where to begin. First, the wrong address was somehow picked up (an outdated address for my son that I'm not sure where it came from). Unfortunately, I did not notice this (I just selected his name) until after all eight packages were picked up. Second, USPS has informed me that the seven packages I sent through them were incorrectly classified as 'media mail' vs. 'ground advantage' which resulted in the charges being calculated incorrectly. I was never prompted by Easyship to choose between media mail vs. ground advantage so I'm not sure how this happened, but I'm thinking it may have to do with desribing the contents as 'collectibles' (they contained heirloom china - collectibles seemed to fit)? Lastly, the one box that I chose to ship via Sendle is currently missing in action. Someone saying they were from Sendle picked the box up as scheduled, but Sendle has no record of it on their end and have now opened an investigation. So in summary, I have seven boxes sent via USPS to the wrong address using the wrong classification (media mail) with the wrong postage ($9.88 v $24) that I am in the process of working on having returned ($70 initial postage + return fees + resending fees at the corrected rate), AND one box also to the wrong address via Sendle that seems to have vanished altogether. Needless to say I am not a happy camper with Easyship. **What problems is Easyship solving and how is that benefiting you?** Comparing courier pricing ### 46. Easy to Use and very good customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Alan P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2025 **What do you like best about Easyship?** the Customer service is helpful and fast! **What do you dislike about Easyship?** They would be even better if they could be open on the weekends but, they do have a real person answering questions on the weekend too! **What problems is Easyship solving and how is that benefiting you?** Most 3PL don't know the Kickstarter site. But Easy ship does! ### 47. Very good and easy **Rating:** 5.0/5.0 stars **Reviewed by:** ahmet A. | E commerce, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Easyship?** Fast and support very good amd i think other website and workers not working all day but easyship work 7/24 **What do you dislike about Easyship?** Realy i am very happy with working easyship **What problems is Easyship solving and how is that benefiting you?** Delivery short and cheap ### 48. Working with Easyship **Rating:** 5.0/5.0 stars **Reviewed by:** Ian W. | Commercial Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Easyship?** Their level of services together with the platform **What do you dislike about Easyship?** No dislikes at all, they delivery everything we need **What problems is Easyship solving and how is that benefiting you?** Easyship gives me access to a variety of Shipping options dependent on our needs ### 49. Easyship has all the features a global business needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Easyship?** So many useful feature to help you save time and money. **What do you dislike about Easyship?** There are lots of Workflow click throughs - but I understand it is to make sure you understand what you are selecting or getting charged (shipping labels) **What problems is Easyship solving and how is that benefiting you?** Allows for customs/duties to be paid at checkout out and auto-select/suggest boxes based on the order size. ### 50. Monika on the help chat was very quick and understood the navigation of the platform very well. **Rating:** 4.5/5.0 stars **Reviewed by:** Steven N. | Everything, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Easyship?** No need for my own account with courriers. Smooth shipping. **What do you dislike about Easyship?** Startup working out the little kinks. Not an issue because help center is very effective. **What problems is Easyship solving and how is that benefiting you?** No need to have accounts with multiple courriers. auto-syncs orders from webshop. ## Easyship Discussions - [Spreadsheet Upload & Printing Automation?](https://www.g2.com/discussions/16053-spreadsheet-upload-printing-automation) - 2 comments, 2 upvotes - [Wanted to integarate it with my WP site](https://www.g2.com/discussions/33806-wanted-to-integarate-it-with-my-wp-site) - 1 comment, 1 upvote - [What is Easyship used for?](https://www.g2.com/discussions/what-is-easyship-used-for) - 1 comment - [View Easyship pricing details and edition comparison](https://www.g2.com/products/easyship/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+01%3A38%3A33+-0500&secure%5Bsession_id%5D=b2f57cfb-38c9-4551-a4d9-11220d857eba&secure%5Btoken%5D=949f13a94f7fc6fbbbcccffd40ec77203c3f22e1930c58d9a0226eaf9a359515&format=llm_user) ## Easyship Integrations - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) - [API](https://www.g2.com/products/api/reviews) - [Backerkit](https://www.g2.com/products/backerkit/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) - [Cin7 Omni](https://www.g2.com/products/cin7-omni/reviews) - [Ecwid](https://www.g2.com/products/ecwid/reviews) - [Indiegogo](https://www.g2.com/products/indiegogo/reviews) - [Kickstarter](https://www.g2.com/products/kickstarter/reviews) - [Lightspeed Retail](https://www.g2.com/products/lightspeed-retail/reviews) - [Linnworks](https://www.g2.com/products/linnworks/reviews) - [Logiwa](https://www.g2.com/products/logiwa-corp-logiwa/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Sellbrite](https://www.g2.com/products/sellbrite/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [Shoplazza](https://www.g2.com/products/shoplazza/reviews) - [SHOPLINE](https://www.g2.com/products/shopline-shopline/reviews) - [Shopmatic](https://www.g2.com/products/shopmatic/reviews) - [Square Invoices](https://www.g2.com/products/square-invoices/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Squarespace Domains](https://www.g2.com/products/squarespace-domains/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho Books](https://www.g2.com/products/zoho-books/reviews) - [Zoho Commerce](https://www.g2.com/products/zoho-commerce/reviews) - [Zoho Inventory](https://www.g2.com/products/zoho-inventory/reviews) ## Easyship Features **Product Sales** - Product Search - Product Reviews - Product Filters - Product Page Customization **Labels** - Label Printing - Return labels - Bar codes **Administration** - Reports & Analytics - Order Tracking - Pricing Automation - E-commerce Platform Integration - Process Automation **Order management** - Order tracking - E-commerce integrations - Manage orders - Order Status **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services **Inventory management** - Low stock alerts - Automated inventory orders - Assign suppliers **Reports** - Shipment reports - Inventory reports - Unshipped products ## Top Easyship Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (579 reviews) - [Sendcloud](https://www.g2.com/products/sendcloud/reviews) - 4.5/5.0 (149 reviews) - [Shippo](https://www.g2.com/products/shippo-shippo/reviews) - 4.2/5.0 (76 reviews)