![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance")
AI

Verified User in Insurance

Small-Business (50 or fewer emp.)

5/23/2025

"Demonstrated expertise and reliable support to streamline client interactions and internal processes"

4/5

What do you like best about EasySend?

They are very responsive, especially when support tickets are submitted. Their Knowledge Base is robust and in-depth, I can easily find helpful resources. Once familiar with the Builder, many process are simple and I love being able to see the changes I've made in real time. There are many options and room for creativity to best fit my company's needs. The academy is a fantastic learning tool. I also like being able to track internal and customer use within the Builder. Review collected by and hosted on G2.com.

What do you dislike about EasySend?

The integration has not been particularly smooth. We will need to revisit this again. When deploying updates in the Builder, the process can be slow going and I have to refresh the screen repeatedly. Some of our processes were deployed to Production by EasySend before being tested properly which led to a number of errors and delay in implementation. Getting to implementation took longer than anticipated. A client tried to use the link sent via journey sender and couldn't complete due to errors. This was after rigorous testing and weeks of use with no problems. I have no idea why this client experienced errors. Review collected by and hosted on G2.com.

What problems is EasySend solving and how is that benefiting you?

EasySend took steps to speed up their loading time when updates or changes are made in Builder. They launch new updates frequently and do a good job of keeping clients informed. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic Review from Pop Up

See what 16 reviewers think of EasySend

4.4 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/easysend/reviews)