I have been using EasyRoutes for about 3 or 4 months, integrated with Shopify to manage my company's B2C orders, and I am very satisfied with its performance. The seamless integration with Shopify effectively solves the problem of route management, significantly reducing work time and minimizing errors, which has been crucial given that our order volume has doubled in recent months. I find the software setup extremely easy thanks to the intelligently trained chat guide and the fast and efficient support, both human and AI. I am impressed by the flexibility it offers by allowing the addition of stops with different tasks, editing routes on the go, and managing optimal communication with customers through efficient notifications. Another notable feature is that when marking an order as delivered, it automatically closes in Shopify, something that previously required manual management in two applications. Additionally, I greatly value the ability to easily add more seats and active drivers, and to transfer points from one route to another. Overall, the design of EasyRoutes is very well thought out and its functionality is fully optimized for Shopify users. I have already recommended the platform, giving it a perfect rating of 10. Review collected by and hosted on G2.com.

I don't like having to turn on and off the active drivers and seats all the time to do the proportional charging. I would love it to be more flexible, like having a pool of seats and drivers and being effectively charged by usage, like per day of route for each number of seats. I would love for the drivers to be able to see the app in Spanish, but the language isn't a problem either, it would be a "nice to have." Review collected by and hosted on G2.com.