G2

Vishnu Vardhan N.

Clinical System Analyst

Mid-Market (51-1000 emp.)

7/15/2026

"Comprehensive Observability, Excellent AI, but Complex Pricing"

4/5

What do you like best about Dynatrace?

I like the AI-powered root cause analysis feature through Davis AI, which helps quickly identify and troubleshoot issues. I also appreciate the end-to-end observability it provides across applications, infrastructures, logs, and user experience all from a single dashboard. Features like automatic dependency mapping, real-time monitoring, and proactive alerting make it easier to detect problems early and reduce resolution time. Dynatrace gives excellent visibility into system performance and helps improve reliability and user experience. Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

I find the licensing and pricing model complex, and it's sometimes difficult to predict as our environment scales. There's a learning curve for new users due to the large number of features and configuration options. Creating highly customized dashboards and reports can sometimes be less intuitive than expected. Improving ease of use, reporting flexibility, and cost transparency would definitely make the overall experience better. The main areas of improvement are pricing and transparency, ease of onboarding for new users, and more intuitive dashboard customization. While the platform is very powerful, simplifying access would enhance my user experience. Review collected by and hosted on G2.com.

What problems is Dynatrace solving and how is that benefiting you?

I use Dynatrace for application performance monitoring and infrastructure monitoring. It analyzes logs, detects issues proactively, performs root cause analysis, and offers end-to-end visibility. This helps reduce downtime, improve system reliability, and ensures application health, user experience, and resource utilization are well managed. Review collected by and hosted on G2.com.