![Andrea H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea H.")
AH

Andrea H.

Agency Business Consultant

Small-Business (50 or fewer emp.)

6/12/2020

"Great, but needs more."

4/5

What do you like best about DYL Business Phone Service?

I love the automated history reports. Everything done related to that phone number gets recorded in the system. I love the ability to click on the phone number and it rings to my phone, no more dialing the wrong number. The customizable workflows are just what I need. Review collected by and hosted on G2.com.

What do you dislike about DYL Business Phone Service?

I don't like that you can't edit any of the history. If you click the wrong thing or type a mistake, there is no correcting it. I wish the emails to clients and prospects looked more modern. They look like they are from the 90s. Review collected by and hosted on G2.com.

Recommendations to others considering DYL Business Phone Service:

Schedule a demo with one of the sales reps to make sure it would work for you. Review collected by and hosted on G2.com.

What problems is DYL Business Phone Service solving and how is that benefiting you?

The ability to continually follow up with leads and not lose them in the long list of people to call. Call tracking for producers that are expected to make 100 calls a day. Ease of texting clients and prospects from our office line. Review collected by and hosted on G2.com.

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 ![DYL Business Phone Service](https://play.vidyard.com/dhFv4xzPhGoJPrmAXnEoZJ.jpg "DYL Business Phone Service")

Rating Updated (11/1/2022)
Validated ReviewerIncentivizedSource: G2 invite

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4.0 out of 5 · Verified reviews from real users

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