Raquel C.
RC
Technical Project Manager
Mid-Market (51-1000 emp.)
"Valuable Insights with Some Limitations"
4/5
What do you like best about DX?

I use DX as a support platform that is very comprehensive, and what I like most is that through DX we can gain insights that we wouldn't have with other tools. The platform also offers many tips and suggestions on how to direct each action in relation to each driver, which is extremely useful. When we carry out the screening process to direct and prioritize the drivers, the tool provides many suggestions on how to work in the short, medium, and long term to solve possible problems or aspects to improve, in addition to AI insights. Review collected by and hosted on G2.com.

What do you dislike about DX?

DX could have a better heatmap for visualization with more distinct and organized colors. Another point is the comparison and evolution of actions; there could be a repository within the platform for us to place analyses, action plans, and record them to track in future rounds and have the history of the teams. The heatmap is a bit hard to see, not very organized, the colors are very similar, and it's difficult to understand the differences in the heatmap. Regarding the comparison of actions, it would be a simple space like a board to write, add attachments, type, etc., where we could add our comments, points for improvement, and track the evolution of items, status, and historical comparisons. The initial setup of DX was a bit confusing at first, even with many trainings and onboardings, but I really learned by using the tool in practice and picking up tips on the DX website. Review collected by and hosted on G2.com.

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4.6 out of 5 · Verified reviews from real users

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