The back-office environment is clean and well organized, without too much unnecessary bloat. There are plenty of tooltips that make it easier to understand the interface and what you’re working with. The inventory system is simple and communicates clearly. Review collected by and hosted on G2.com.

It can be difficult to find reports that include a very specific set of fields, and I also really dislike the AI support system. It used to be much easier to solve issues when you could chat with an agent almost instantly. Now you have to pull teeth with the AI first, which can be incredibly frustrating. You end up explaining the issue to the AI and then having to repeat yourself all over again once you finally get to an agent. Review collected by and hosted on G2.com.