G2

Kristina D.

Associate Strategy Director

Small-Business (50 or fewer emp.)

9/17/2024

"Smooth integration from project start to launch"

5/5

What do you like best about Duel?

We recently partnered with Duel to launch a client's first ambassador program. We love the fact that Duel lets you own the relationship with your ambassadors and that it's platform-agnostic. The tasks can be customisable to suit our client's business goals which is exactly what we needed. Review collected by and hosted on G2.com.

What do you dislike about Duel?

It could be harder to explain the difference between Duel and any other UGC / content-creator tech provided, especially to senior clients who are not socially-savvy. But the team has been super helpful in getting this over the line and providing their clear USPs. Review collected by and hosted on G2.com.

What problems is Duel solving and how is that benefiting you?

Our client has an engaged community on social but they are not activating them at scale. With Duel, we are able to host our community of brand fans and consumers and reward them for their participation in social engagement and content tasks through Duel's automated, scalable platforms which removes a lot of the manual work. Review collected by and hosted on G2.com.

Response from Margaret Phelan of Duel

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We are thrilled to hear that Duel has been a smooth and customisable solution for your team to help scale and offer a unique experience for your brand fans.

We understand the need to articulate the value back to the wider business and get cross-functional teams onboard, so I am pleased to hear that the Duel team are supporting you with this.