G2

Wagner V.

Analista de Inteligência Operacional Sênior

Enterprise (> 1000 emp.)

12/19/2023

"A Balanced Perspective on SQL Server Support"

5/5

What do you like best about DSP?

What I appreciate most about SQL Server Support is the efficiency and expertise of the team. They provide quick responses and accurate solutions to the issues I face, ensuring effective resolution. Additionally, the availability of technical support is crucial, providing peace of mind knowing that I can rely on assistance at any time of need. Review collected by and hosted on G2.com.

What do you dislike about DSP?

One thing I don't like about SQL Server Support is the occasional delay in getting answers to more complex issues. In critical situations, prompt issue resolution is crucial, and when the response is delayed, it can have negative impacts on operations. Additionally, there are times when the guidance provided is not as clear, requiring extra effort to understand and implement the proposed solutions. Review collected by and hosted on G2.com.

Recommendations to others considering DSP:

Assess your needs: Before selecting a support plan, carefully assess the specific requirements of your database environment. Ensure that the chosen plan addresses the key challenges of your system. Review collected by and hosted on G2.com.

What problems is DSP solving and how is that benefiting you?

SQL Server Support is addressing several critical issues, such as optimizing slow queries, resolving transaction locks, managing backups and restores, and providing technical support in cases of unexpected failures. These solutions have significantly benefited my database environment by improving overall system performance, ensuring greater availability, and assisting in preventive maintenance. Review collected by and hosted on G2.com.