The best part is working with their staff. They guide you along, make great suggestions, and are extremely helpful, attentive, and really quick. When I use Dropthought, the quality of the feedback is amazing and we are looking for that, not quantity. Review collected by and hosted on G2.com.

The smiles aren't helpful. We are looking for feedback, and generally that feedback is negative. Negative feedback is different from complaining. The smiles and frowns devalue negative feedback. Review collected by and hosted on G2.com.